check before: 2025-09-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, SharePoint
Platform:
Online, Web, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:
Details:
Summary:
Microsoft 365 admin center introduces a preview usage report for Microsoft 365 Copilot Chat agents, showing active users, usage breakdown, license state, and agent creator type. Available now, it covers 30 days of data from August 19, 2025, excluding SharePoint and Custom engine agents. No admin action needed.
Details:
To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as:
Total number of active agent users and active agents
Usage breakdown per user, per agent, and per user-agent pair
Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users)
Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners)
The new report is rolling out in preview and will be available under Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview stage, the report will display a maximum of 30 days of history. In addition, usage information from prior to August 19 2025 will not be available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.
This message is associated with Microsoft 365 Roadmap ID 497999
[When this will happen:]
Public Preview (Worldwide): Available now.
General Availability (Worldwide): We will begin rolling out on late September 2025 and expect to complete by late September 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-09-06
updated:
2025-09-06
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Increased User Confusion
The introduction of a new usage report without prior preparation may lead to confusion among users regarding the metrics and data presented, especially if they are not familiar with the Copilot Chat agents.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide, https://learn.microsoft.com/microsoft-365/admin/activity-reports/microsoft-365-copilot-agents-new
Data Misinterpretation
Without adequate training or communication, users may misinterpret the usage data, leading to incorrect conclusions about agent performance and user engagement.
- roles: Data Analysts, IT Administrators
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=497999
Configutation Options**
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Data Protection**
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explanation for non-techies**
Microsoft 365 is introducing a new feature in its admin center, a usage report for Microsoft 365 Copilot Chat agents. Think of this report like a detailed receipt you get from a grocery store. Just as a receipt shows you what items you bought, how much each cost, and any discounts applied, this report will show you how the chat agents are being used within your organization.
The report will give you a clear picture of how many people are actively using these chat agents, similar to knowing how many people in your household are eating the groceries you bought. It will also break down usage by individual users and agents, much like how a receipt might show which family member's favorite snacks were purchased. Additionally, it will segment users by whether they have a license for Microsoft 365 Copilot, akin to knowing which family members have a membership card for discounts.
Furthermore, the report will categorize agents based on who created them—whether they were built by your organization, Microsoft, or a Microsoft partner. This is similar to knowing whether the groceries were homemade, store-bought, or delivered by a meal kit service.
Currently, this report is in a preview stage, meaning it's like a trial version available for you to test and see how it works. It will cover data from the past 30 days starting from August 19, 2025, and will automatically appear in the Microsoft 365 admin center without any action needed from your side. However, it will not include data from SharePoint agents or custom engine agents just yet, but those will be added in future updates.
In essence, this new report is designed to help you better understand and manage how chat agents are being utilized in your organization, much like how a detailed grocery receipt helps you manage your household's food consumption.
** AI generated content. This information must be reviewed before use.
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Last updated 4 months ago ago
