check before: 2025-07-01
Product:
Intune
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Intune In Development for July 2025 is now available. The page listing upcoming features has been updated. Inform your IT staff and helpdesk, and plan to update user guidance if necessary.
Details:
The In development for Microsoft Intune page in our documentation has been updated.
Change Category:
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Scope:
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Release Phase:
Created:
2025-07-01
updated:
2025-07-01
Task Type
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Docu to Check
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MS How does it affect me
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
Microsoft Intune has released an updated list of upcoming features to help IT teams prepare for changes and improvements, ensuring a smooth transition and effective implementation within organizations.
Direct effects for Operations**
Feature Misalignment
If the new features are implemented without proper preparation, users may find that their existing workflows are disrupted, leading to confusion and inefficiency.
- roles: IT Staff, End Users
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/02/whats-new-in-microsoft-intune-june-2021/
Increased Support Tickets
Unprepared changes may lead to a spike in support tickets as users encounter issues with new features they are not familiar with, overwhelming the helpdesk.
- roles: Helpdesk Staff, End Users
- references: https://www.techrepublic.com/article/how-to-reduce-it-support-tickets/
User Training Gaps
Without prior communication and training on the new features, users may struggle to utilize the updated functionalities effectively, leading to decreased productivity.
- roles: Training Coordinators, End Users
- references: https://www.forbes.com/sites/forbestechcouncil/2021/09/30/the-importance-of-user-training-in-it-implementations/?sh=5c1c1e4e4c3e
Configutation Options**
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Opportunities**
Enhanced User Training Programs
With the upcoming features in Microsoft Intune, developing comprehensive training programs for end-users can significantly enhance user experience and reduce support requests. This proactive approach will help users adapt to new functionalities and utilize the platform effectively.
- next-steps: Create a training schedule that aligns with the rollout of new features. Collaborate with the training department to develop materials and conduct sessions for end-users.
- roles: IT Managers, Training Coordinators, Helpdesk Staff
- references: https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/intune, https://techcommunity.microsoft.com/t5/intune-customer-success/bg-p/IntuneCustomerSuccess
Streamlined IT Support Processes
By keeping IT staff informed about upcoming features, support processes can be streamlined. This can lead to quicker resolution times for user issues related to new functionalities, improving overall IT service delivery.
- next-steps: Hold regular meetings with IT staff to discuss upcoming features and their potential impact on support processes. Create a FAQ document for common issues related to new features.
- roles: IT Support Staff, IT Managers, Helpdesk Staff
- references: https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/intune, https://techcommunity.microsoft.com/t5/intune-customer-success/bg-p/IntuneCustomerSuccess
Optimized IT Resource Allocation
Understanding the upcoming features can help IT departments optimize resource allocation, ensuring that staff are focused on high-impact areas during transitions, rather than being reactive to user issues.
- next-steps: Analyze the list of upcoming features and assess the potential impact on current IT operations. Adjust resource allocation accordingly to ensure that key areas are adequately staffed during transitions.
- roles: IT Managers, Operations Managers, Resource Allocation Analysts
- references: https://www.microsoft.com/en-us/microsoft-365/enterprise-mobility-security/intune, https://techcommunity.microsoft.com/t5/intune-customer-success/bg-p/IntuneCustomerSuccess
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 5 months ago ago
