MC1090689 – (Updated) Microsoft Teams: Enhanced peripheral data in Pro Management portal reports for BYOD spaces

Product:

Teams

Platform:

Online, Teams And Surface Devices, US Instances, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message

Links:

493319

Details:

Summary:
Microsoft Teams is adding peripheral health reporting in the Pro Management portal for BYOD rooms and desks, enabling admins to detect device issues proactively. Room reports need a Teams Shared Devices license; desk reports are in public preview. Rollout starts April 2026, improving support and meeting reliability.

Details:
Updated January 16, 2026: We have updated the timeline. Thank you for your patience.
We're adding new peripheral health reporting capabilities to the Pro Management portal, enabling admins to proactively monitor device issues in bring your own device (BYOD) rooms and desks.
These reports help identify when peripherals are faulty, missing, moved, or undetectable by a PC-allowing admins to take action before users report problems. Reports for rooms require a Teams Shared Devices license. Desk reporting is currently in public preview.
This change is associated with Microsoft 365 Roadmap ID: 493319
[When this will happen:]
General Availability (Worldwide and GCC): Rollout will begin in early April 2026 (previously late February) and is expected to complete by mid-April 2026 (previously early March).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-06-10

updated:
2026-01-17

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Peripheral Health Reporting Implementation
Without proper preparation, the implementation of peripheral health reporting may lead to confusion among users regarding device connectivity and functionality, resulting in increased frustration and potential disruptions during meetings.
   - roles: IT Admin, End User
   - references: https://www.microsoft.com/en-us/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=493319

Increased Support Ticket Volume
If the change is rolled out without adequate training and communication, there may be a surge in support tickets as users encounter issues with undetectable or faulty peripherals, leading to delays in resolving user problems.
   - roles: Support Staff, End User
   - references: https://www.microsoft.com/en-us/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=493319

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft Teams is introducing a new feature in its Pro Management portal that will help administrators keep an eye on the health of devices used in "Bring Your Own Device" (BYOD) spaces like rooms and desks. Think of it like a car dashboard that alerts you when your oil is low or your tire pressure is off. This feature will notify admins if any connected devices, such as cameras or microphones, are not working properly, have been moved, or are missing altogether. This proactive approach means that issues can be addressed before they become a problem for users, much like fixing a car issue before it leaves you stranded on the road.

To use these reports for rooms, a Teams Shared Devices license is necessary, while desk reports are currently available in a public preview, meaning they are being tested and do not yet require a license. The idea is to catch potential problems early, reducing the number of support tickets and ensuring that meeting spaces are reliable and ready to use.

To make the most of this feature, it's recommended to use multiple peripherals in each setup. This way, the system can recognize when something is amiss, like if a device that should be there is missing. Additionally, simplifying how devices connect—using a single cable for everything—can make it easier for users and help ensure accurate reporting.

This change involves collecting data about the devices to provide these reports, similar to how a fitness tracker collects data about your steps and heart rate to give you insights about your health. It's important to consider any compliance requirements regarding how this data is processed and stored.

Overall, this update aims to make managing technology in meeting spaces as smooth as possible, much like how regular maintenance keeps a car running efficiently.