MC1066157 – (Updated) Microsoft Teams: Android Open Source Project (AOSP) – Device Management auto updates (archived)

Product:

Intune, Microsoft 365 admin center, Project, SharePoint, Teams

Platform:

Android, Online, US Instances, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Summary:
Microsoft Teams Android devices will auto-update firmware to migrate to Intune AOSP device management from mid-May to early October 2025. Updates cannot be paused and follow phased rollout. Organizations must complete prerequisites to avoid device sign-outs during migration. No further delays will be allowed.

Details:
Updated September 5, 2025: We have updated the timeline. Thank you for your patience.
Android devices with Microsoft Teams will be commencing auto updates for firmware in order to migrate to Microsoft Intune Android Open Source Project (AOSP) device management.
Unlike other firmware updates, these firmware updates cannot be paused.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High): We will begin rolling out mid-May 2025 and expect to complete by early October 2025 (previously late August).

Change Category:
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Scope:
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Release Phase:

Created:
2025-05-02

updated:
2025-09-06

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Device Sign-Outs During Migration
If prerequisites are not completed, devices may sign out during the migration process, disrupting user access to Teams and other applications.
   - roles: IT Administrator, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Inability to Pause Updates
The auto-update process cannot be paused, which may lead to unexpected downtime or issues during critical business hours.
   - roles: IT Administrator, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Phased Rollout Issues
The phased rollout may cause inconsistencies in device functionality, leading to confusion and support challenges for users.
   - roles: IT Support, End User
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

User Experience Disruption
Users may experience disruptions in their workflow due to unexpected sign-outs or device issues during the migration.
   - roles: End User, Team Leader
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Increased Support Tickets
The migration may lead to an increase in support tickets as users encounter issues with sign-outs and device management changes.
   - roles: IT Support, Help Desk Staff
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Configutation Options**

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Opportunities**

Streamlined Device Management Process
Implementing Intune AOSP device management will streamline the management of Android devices by centralizing control and automating updates, which can reduce the administrative burden on IT staff.
   - next-steps: Conduct a readiness assessment to ensure all prerequisites are met for AOSP migration. Develop a training program for IT staff to familiarize them with the new management tools.
   - roles: IT Administrators, Device Management Teams
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Enhanced User Experience During Migration
By ensuring that prerequisites are met before the migration begins, organizations can minimize disruptions and improve user experience, preventing unexpected sign-outs during the update process.
   - next-steps: Create a communication plan to inform users about the migration timeline and what to expect. Provide support resources to assist users during the transition.
   - roles: End Users, IT Support Teams
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Cost Management through Efficient Device Utilization
With AOSP device management, organizations can optimize device utilization and lifecycle management, potentially reducing costs associated with device procurement and maintenance.
   - next-steps: Analyze current device usage and performance metrics to identify opportunities for consolidating or retiring underutilized devices post-migration.
   - roles: Finance Teams, IT Administrators
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Potentional Risks**

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IT Security**

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explanation for non-techies**

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