MC1034587 – Microsoft Viva Engage: Create articles and questions more easily with the updated “Create new” button (archived)

Product:

Microsoft Viva, Microsoft Viva Engage, Outlook, Teams, Windows

Platform:

Mac, Online, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

484852

Details:

Summary:
Microsoft Viva Engage will update the "Create new" button for premium users to include options for creating Question and Article posts. This change will roll out in April 2025 and applies to the Engage app on desktop, Outlook, and Teams. No admin action is required before the rollout.

Details:
Coming soon for Microsoft Viva Engage premium users: We will add existing creation options for Question and Article posts to the Create new button.
An Engage premium user is licensed for Microsoft Viva Suite or the Microsoft Viva Employee Communications and Communities Suite.
This message applies to:
Engage app on the desktop (as a progressive web app)
Engage app in Microsoft Outlook (new Outlook for Windows desktop, Outlook for the web, and new Outlook for Mac desktop)
Engage app in Microsoft Teams (Teams for Windows desktop, Teams for Mac desktop, and Teams for the web)
This message is associated with Microsoft 365 Roadmap ID 484852.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early April 2025 and expect to complete by late April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-03-18

updated:
2025-03-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may be confused by the new options in the Create new button, leading to potential misuse or underutilization of the features.
   - roles: End Users, Content Creators
   - references: https://support.microsoft.com/topic/write-and-schedule-posts-articles-and-announcements-in-viva-engage-dc806ad9-73bb-49ae-9c68-d800fd902649, https://learn.microsoft.com/viva/engage/setup

Increased Support Requests
The introduction of new options without prior training may lead to an increase in support requests as users seek help on how to use the new features effectively.
   - roles: IT Support, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?searchterms=484852, https://learn.microsoft.com/viva/engage/setup

Configutation Options**

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explanation for non-techies**

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