MC1009928 – (Updated) Microsoft OneNote Copilot Chat is coming to Microsoft OneNote for the web and Microsoft OneNote in Teams (archived)

Product:

Copilot, Microsoft 365 Copilot, OneNote, Teams

Platform:

Online, Web, World tenant

Status:

Launched

Change type:

Admin impact, New feature, Updated message, User impact

Links:

417005

Details:

Summary:
Microsoft OneNote Copilot Chat will be available in OneNote for the web and OneNote in Teams starting February 2025, completing by late June 2025. It requires a Microsoft 365 Copilot license and will be enabled by default. No action is needed, but you may notify users and update documentation.

Details:
Updated April 9, 2025: We have updated the rollout timeline below. Thank you for your patience.
Microsoft OneNote Copilot Chat is coming to OneNote for the web and OneNote in Teams. OneNote Copilot Chat is an intelligent assistant, transforming the way users interact with their notes. Users enter natural language prompts, and Copilot helps them understand, summarize, and rewrite notes for enhanced clarity and purpose.
A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 417005.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out in early February 2025 and expect to complete rollout by late June 2025 (previously late March).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-02-19

updated:
2025-04-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

Microsoft is launching OneNote Copilot Chat, a smart assistant feature for OneNote on the web and Teams, in February 2025, requiring a Microsoft 365 Copilot license, and it will be automatically enabled with options to disable if desired.

Direct effects for Operations**

User Confusion and Resistance to Change
Users may be confused by the new Copilot Chat feature, leading to resistance in adopting the new functionality without prior training or communication.
   - roles: End Users, Team Leaders
   - references: https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756

Increased Support Requests
The introduction of Copilot Chat may lead to an increase in support requests as users encounter issues or have questions about the new feature, impacting IT support resources.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to--chat

Potential Decrease in Productivity
If users struggle to adapt to the new Copilot Chat feature without adequate preparation, it may lead to a temporary decrease in productivity as they navigate the changes.
   - roles: End Users, Project Managers
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=417005

Configutation Options**

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Opportunities**

Enhanced User Training
With the introduction of OneNote Copilot Chat, there is an opportunity to develop targeted training programs for users to maximize their understanding and utilization of this feature. This can lead to improved user experience and productivity as users learn to leverage AI for note-taking and information retrieval.
   - next-steps: Create a training plan that includes workshops, tutorials, and documentation focused on Copilot Chat functionalities. Schedule sessions before the rollout to prepare users.
   - roles: Training Coordinators, IT Support, Team Leaders
   - references: https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756, https://learn.microsoft.com/copilot/manage#removing-access-to--chat " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/copilot/manage#removing-access-to--chat

Improved Collaboration Features
The integration of Copilot Chat in Teams can enhance collaborative efforts among teams by providing real-time note-taking and summarization. This can streamline project discussions and make information more accessible to all team members.
   - next-steps: Encourage teams to use OneNote Copilot Chat during meetings and collaborative sessions. Gather feedback on its effectiveness and make adjustments to workflows as necessary.
   - roles: Project Managers, Team Leaders, Collaboration Specialists
   - references: https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756

Streamlined Documentation Processes
Copilot Chat can assist in summarizing and organizing notes from meetings or brainstorming sessions, leading to more efficient documentation processes. This can save time and reduce the burden on team members responsible for maintaining accurate records.
   - next-steps: Identify key documentation processes that can benefit from Copilot Chat. Pilot its use in a few teams and measure improvements in documentation speed and accuracy.
   - roles: Documentation Specialists, Project Managers, Team Leaders
   - references: https://learn.microsoft.com/copilot/manage#removing-access-to--chat, https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756" target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/increase-your-productivity-with-copilot-on-onenote-web-and-onenote-in-teams/4374756

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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