MC665936 – (Updated) Device Management Changes for Microsoft Teams Android Devices (Intune AOSP migration)

Product:

Intune, Microsoft 365 admin center, Project, SharePoint, Teams, Visio

Platform:

Android, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Summary:
Microsoft Teams Android devices are migrating to the Intune Android Open-Source Project (AOSP) platform via firmware updates starting in 2024, with auto-updates through mid-2025. IT admins must create new Intune AOSP policies before updating. Legacy devices remain on Device Administrator. Device-specific rollout dates vary by OEM.

Details:
Updated October 7, 2025: This release has completed as of October 3, 2025. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.
[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen starting in Q4 of calendar year 2024 throughout Q1 of calendar year 2025 for all eligible Microsoft Teams Android devices. Auto updates will commence starting May 15th into Q3 calendar year 2025.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 60 days from first availability based upon the admin configured stages in Teams Admin Center.

Change Category:
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Scope:
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Release Phase:

Created:
2023-08-08

updated:
2025-10-07

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Policy Migration Issues
If IT admins do not create new Intune AOSP policies before the firmware update, devices may not function correctly, leading to potential service disruptions.
   - roles: IT Admin, Support Staff
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

User Experience Disruption
Users may experience interruptions in service or loss of functionality if the firmware update is applied without proper policy configurations, affecting their ability to use Teams effectively.
   - roles: End User, IT Admin
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Device Compatibility Issues
Legacy devices that do not receive the firmware update may lead to inconsistencies in user experience across the organization, as some users may be unable to access new features.
   - roles: End User, IT Admin
   - references: https://techcommunity.microsoft.com/blog/microsoftteamssupport/moving-teams-android-devices-to-aosp-device-management/4140893

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft is transitioning its Teams Android devices to a new management platform called the Android Open-Source Project (AOSP) via Intune. Think of this like upgrading from an old phone operating system to a new one that offers better security and easier management. This change is being rolled out through firmware updates starting in 2024, with automatic updates expected to continue into 2025.

For IT administrators, this means creating new policies in Intune to manage these devices effectively. Imagine it like setting up new rules for a game because the old rules don't apply to the new version. The policies won't transfer automatically, so they need to be established before the devices receive the firmware update.

The update process is gradual, with some devices receiving manual updates first, allowing IT admins to verify the changes on their own schedule. Later, updates will become automatic, similar to how your smartphone updates its apps automatically unless you choose to delay them.

Some older devices won't be able to make this transition and will continue using the existing management system. It's like older cars that can't run on new types of fuel; they need to stick with what they're compatible with.

Overall, this transition aims to enhance the security and manageability of Microsoft Teams Android devices, much like upgrading to a newer, more secure version of software that better meets current needs.