MC1193692 – (Updated) Microsoft 365: Enrich profile cards with custom properties from third-party systems

Product:

Copilot, Exchange, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft Graph, Outlook

Platform:

Developer, Online, Web, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message, User impact

Links:

529851

Details:

Summary:
Starting March 2026, Microsoft 365 admins can add up to 10 custom properties from external systems to profile cards via Microsoft Graph People connectors. This feature is off by default, requires configuration, and enhances profile information in Outlook Web. Future updates will support SAP SuccessFactors and Workday connectors.

Details:
Updated January 20, 2026: We have updated the timeline. Thank you for your patience.
We're introducing the ability for organizations to customize Microsoft 365 profile cards by adding up to 10 custom properties sourced from external systems such as HR platforms. This enhancement helps enrich user profiles with relevant organizational details, improving discoverability and context for collaboration.
This message is associated with Microsoft 365 Roadmap ID 529851.
When this will happen:
General Availability (Worldwide): We will begin rolling out in March 2026 (previously mid-January) and expect to complete in March 2026 (previously late January).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-12-10

updated:
2026-01-22

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Profile Card Customization
If the feature is enabled without proper configuration, users may see incomplete or irrelevant information on their profile cards, leading to confusion and miscommunication during collaboration.
   - roles: Microsoft 365 Tenant Admins, End Users
   - references: https://learn.microsoft.com/graph/peopleconnectors, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=529851

User Experience
Without preparation, the introduction of custom properties may overwhelm users with excessive information or poorly defined properties, negatively impacting their ability to find relevant contacts quickly.
   - roles: End Users, Helpdesk Staff
   - references: https://learn.microsoft.com/graph/peopleconnectors, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=529851

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine your Microsoft 365 profile card as a digital business card that not only shows your name and email but also additional information that might be useful to your colleagues. Starting in March 2026, organizations using Microsoft 365 will have the option to enhance these profile cards by adding up to 10 custom properties from external systems, like HR platforms. This is similar to adding extra fields to a physical business card, such as your department, role, or even your favorite project, which can help others understand your role and expertise better.

To implement this, Microsoft 365 admins will use something called Microsoft Graph People connectors. Think of these connectors as bridges that allow information from other systems to flow into Microsoft 365. Just like you might connect different apps on your phone to share data, these connectors allow data from systems like SAP SuccessFactors or Workday to be displayed on your profile card.

This feature will be off by default, meaning it won't be active until an admin decides to set it up. Once configured, these custom properties will appear in the Contact Information section of your profile card in Outlook Web. It’s like deciding what details you want to show on your business card before handing it out.

Admins will have control over what information is displayed, including the visibility, display name, and icon for each property. This is akin to choosing which details to print on a business card and how they should look. Once the changes are made, it might take up to 24 hours for the new information to appear across all profile cards.

To prepare for this change, organizations should review what information from their external systems would be beneficial to display on profile cards. Then, using the Microsoft Graph People connector, they can bring this information into Microsoft 365. It's also important to inform helpdesk staff and update any internal documentation to reflect these changes.

This update aims to make collaboration easier by providing more context about your colleagues directly within the tools you already use. Just like a well-designed business card can make networking smoother, enriched profile cards can enhance how teams interact and collaborate.