check before: 2025-11-01
Product:
Microsoft 365 admin center, Microsoft 365 suite
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Starting mid-November 2025, Microsoft 365 admins can archive service health issues in the Service Health Dashboard either for themselves or their entire organization. Archived issues move to the Issue history tab and can be restored. This feature is enabled by default with no action required.
Details:
[Introduction:]
Based on your feedback, we're introducing a new capability in the Service Health Dashboard (SHD) that allows admins to archive "Issues in your organization that require action" posts. You can archive issues for yourself or for your entire organization, giving you more control over how service health information is displayed.
[When this will happen:]
General availability (Worldwide): We will begin rolling out in mid-November 2025 and expect to complete by the end of November 2025.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-11-20
updated:
2025-11-20
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Service Health Visibility
If admins are not prepared for the archiving feature, they may overlook critical service health issues that are archived, leading to delayed responses to incidents.
- roles: Global Admins, Helpdesk Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/introducing-archive-service-health-issues-in-the-service-health/ba-p/1234567
User Communication
Without proper communication about the new archiving feature, users may be confused about the status of service health issues, leading to increased support requests and frustration.
- roles: Global Admins, End Users
- references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/introducing-archive-service-health-issues-in-the-service-health/ba-p/1234567
Configutation Options**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
explanation for non-techies**
Imagine you are managing a large library. In this library, there are notices posted on a bulletin board about books that need attention, like repairs or replacements. Sometimes, these notices can clutter the board, making it hard to focus on the most pressing issues. To solve this, the library introduces a new system where you can move older or less urgent notices to a separate folder, keeping the board tidy and organized.
Similarly, Microsoft is introducing a feature in the Microsoft 365 Service Health Dashboard that allows administrators to archive service health issues. This means that when there are updates or problems with Microsoft services, admins can now choose to move these issues to an "Issue history" section. This helps keep the main dashboard clean and focused on the most critical current issues.
There are two ways to archive these issues. You can archive them just for yourself, which means only you will see them moved to the history section, while other admins will still see them on the main dashboard. Or, you can archive them for the entire organization, which moves the issue to the history section for everyone, keeping the main dashboard clear for all admins.
Think of it like choosing to file away a notice in the library's folder for just yourself or for everyone who uses the library. This feature is designed to help manage and prioritize information more effectively without losing track of important issues, as archived issues can be restored if needed.
This new feature will be available automatically, so there's no need to change any settings or perform any additional setup. It's like the library providing this new filing system without needing you to install new shelves or rearrange the library. It's all set up and ready to use, making it easier to manage service health information in a way that suits your needs and those of your organization.
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 2 weeks ago ago
