check before: 2025-11-01
Product:
Microsoft 365 admin center, Microsoft 365 suite, Microsoft Graph
Platform:
Developer, Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Name Pronunciation and Pronoun controls in Microsoft 365 admin center will move to People settings under Org Settings by mid-December 2025. No new features or opt-in needed. Admins should update documentation and inform support teams about the new location.
Details:
[Introduction]
To improve discoverability and simplify configuration, we're updating the Microsoft 365 admin center to consolidate people-related settings. As part of this update, controls for Name Pronunciation and Pronouns will be relocated to the People settings section under Org Settings. This change helps administrators manage user profile settings more efficiently.
[When this will happen]
General availability (Worldwide): This change will begin rolling out in late November 2025 and will complete by mid-December 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-12
updated:
2025-11-12
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused about the new location of Name Pronunciation and Pronoun settings, leading to potential mismanagement of their profiles.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/people-settings-in-microsoft-365-admin-center?view=o365-worldwide
Increased Support Requests
Support teams may receive an influx of inquiries regarding the new location of settings, impacting their workload and response times.
- roles: Support Staff, Admins
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/turn-pronouns-on-or-off?view=o365-worldwide
Documentation Gaps
Existing documentation may become outdated, leading to inconsistencies in guidance provided to users and admins.
- roles: Admins, Documentation Specialists
- references: https://learn.microsoft.com/en-gb/graph/namepronunciation-configure-namepronunciation-availability
Configutation Options**
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Opportunities**
Enhanced User Experience for Admins
By consolidating Name Pronunciation and Pronoun controls into the People settings, admins can manage user profiles more efficiently, reducing time spent navigating through the admin center. This streamlining can lead to quicker resolutions for user inquiries and better overall service delivery.
- next-steps: Conduct training sessions for admins on the new layout and provide updated documentation to facilitate the transition.
- roles: IT Administrators, Support Teams, HR Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/people-settings-in-microsoft-365-admin-center?view=o365-worldwide
Improved Documentation and Training Materials
The relocation of controls necessitates updates to internal documentation and training materials, ensuring that all staff are informed about the new settings location. This can enhance the onboarding process for new admins and reduce errors in user management.
- next-steps: Review and revise all relevant documentation and training materials, and communicate changes to all stakeholders involved in user management.
- roles: IT Administrators, Training Coordinators, Support Teams
- references: https://learn.microsoft.com/en-gb/graph/namepronunciation-configure-namepronunciation-availability
Increased Support Efficiency
Informing help desk and support teams about the new settings location can lead to fewer support tickets related to user profile management. This proactive communication can streamline support processes and improve response times.
- next-steps: Schedule a meeting with support teams to discuss the changes and provide a summary of the new settings location and its implications for user support.
- roles: Help Desk Staff, IT Support Managers, System Administrators
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/turn-pronouns-on-or-off?view=o365-worldwide
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago
