check before: 2025-09-09
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Loop
Platform:
Online, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Loop is upgrading its Copilot experience to align with Microsoft 365 Copilot Pages, temporarily removing older integrations starting September 9, 2025. The update will provide consistent, improved Copilot features across chat and pages. Users should update training materials accordingly; no compliance changes are expected.
Details:
[Introduction]
We're upgrading the Copilot experience in Microsoft Loop to align with Microsoft 365 Copilot Pages. In the interim, some of the Copilot integrations will be temporarily removed. Once fully completed, this update replaces older Copilot integrations with a consistent, high-quality model-reducing user confusion and improving reliability across chat and page contexts.
[When this will happen:]
Temporary removal of older Copilot integrations: Rolled out on September 9, 2025.
Upgraded experience: Currently in development. More details will be shared in a future post.
Change Category:
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Scope:
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Release Phase:
Created:
2025-10-10
updated:
2025-10-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Removal of Older Copilot Integrations
Users will experience a temporary loss of older Copilot integrations, leading to potential confusion and disruption in workflow as they adapt to the new system.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/microsoft-365/loop/cpcn-compliance-summary?view=o365-worldwide
Inconsistent User Experience
During the transition, users may encounter inconsistencies in Copilot functionalities, which could hinder productivity and lead to frustration.
- roles: End Users, Product Managers
- references: https://support.microsoft.com/topic/get-started-with-microsoft-365-copilot-pages-6674bd51-9ff5-42c4-9256-44d9428a726f
Need for Updated Training Materials
The removal of certain features will necessitate updates to training materials, which may not be ready in time, leading to user confusion and improper usage of the new system.
- roles: Trainers, End Users
- references: https://learn.microsoft.com/microsoft-365/loop/cpcn-compliance-summary?view=o365-worldwide
Configutation Options**
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Opportunities**
Enhanced User Training and Documentation
With the upgrade to Microsoft Loop's Copilot experience, there is an opportunity to enhance user training and documentation to reflect the new features and functionalities. This can improve user confidence and adoption of the new tools, ultimately leading to better productivity.
- next-steps: Develop updated training materials and documentation that clearly outline the new Copilot features, provide use cases, and include interactive tutorials for users. Schedule training sessions to walk users through the changes.
- roles: Training Coordinators, IT Support Staff, End Users
- references: https://learn.microsoft.com/microsoft-365/loop/cpcn-compliance-summary?view=o365-worldwide, https://support.microsoft.com/topic/get-started-with-microsoft-365-copilot-pages-6674bd51-9ff5-42c4-9256-44d9428a726f
Streamlined IT Administrative Tasks
The removal of older integrations and the introduction of a consistent Copilot experience can streamline IT administrative tasks. IT can focus on managing a single set of integrations rather than multiple versions, reducing complexity in maintenance and support.
- next-steps: Assess the current IT support processes and documentation to eliminate references to the old integrations. Prepare for the transition by ensuring all IT staff are trained on the new features and support processes.
- roles: IT Administrators, Help Desk Staff, IT Managers
- references: https://learn.microsoft.com/microsoft-365/loop/cpcn-compliance-summary?view=o365-worldwide, https://support.microsoft.com/topic/get-started-with-microsoft-365-copilot-pages-6674bd51-9ff5-42c4-9256-44d9428a726f
Improved User Experience through Consistency
The upgrade aims to provide a consistent Copilot experience across chat and pages, which can significantly enhance user experience. By reducing confusion from multiple integrations, users can navigate and utilize Copilot more effectively, leading to increased productivity.
- next-steps: Monitor user feedback post-upgrade to identify any areas of confusion or difficulty. Use this feedback to further refine user support and training materials, ensuring that users can maximize the benefits of the new Copilot experience.
- roles: Product Managers, User Experience Designers, End Users
- references: https://learn.microsoft.com/microsoft-365/loop/cpcn-compliance-summary?view=o365-worldwide, https://support.microsoft.com/topic/get-started-with-microsoft-365-copilot-pages-6674bd51-9ff5-42c4-9256-44d9428a726f
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago
