check before: 2025-12-31
Product:
Power Automate, Teams, Teams Shifts
Platform:
Online, World tenant
Status:
Change type:
Admin impact, Retirement, Updated message, User impact
Links:
Details:
Summary:
Microsoft is retiring the UKG and Blue Yonder managed connectors in Teams Shifts on December 7, 2025. Existing users must transition to partner apps like UKG Flow or custom APIs. New deployments of these connectors will be unavailable. Organizations should plan the transition with Microsoft support and update documentation accordingly.
Details:
Updated November 21, 2025: We have updated the timeline. Thank you for your patience.
To streamline integration options and align with partner offerings, Microsoft is retiring the managed connectors for UKG and Blue Yonder in Microsoft Teams Shifts. This change supports a transition to more flexible and scalable integration methods, including partner apps and custom APIs.
When this will happen:
The retirement will take effect on December 7, 2025 (previously November 14).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-10-07
updated:
2025-11-22
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
Retirement of Managed Connectors
Existing users will lose access to UKG and Blue Yonder managed connectors, impacting their ability to manage workforce scheduling effectively.
- roles: Admins, Users
- references: https://learn.microsoft.com/microsoft-365/frontline/shifts-custom-wfm-integration?view=o365-worldwide
Transition to New Solutions
Users must transition to UKG Flow or custom APIs, which may require additional training and adjustment time, leading to potential disruptions in workflow.
- roles: Admins, Users
- references: https://learn.microsoft.com/microsoft-365/frontline/shifts-custom-wfm-integration?view=o365-worldwide
Increased Support Requests
The change may lead to an increase in support requests as users encounter issues transitioning to new solutions, affecting IT support resources.
- roles: Helpdesk, Admins
- references: https://learn.microsoft.com/microsoft-365/frontline/shifts-custom-wfm-integration?view=o365-worldwide
Documentation Updates
Internal documentation will need to be updated to reflect the changes, which may lead to confusion if not communicated properly.
- roles: Admins, Users
- references: https://learn.microsoft.com/microsoft-365/frontline/shifts-custom-wfm-integration?view=o365-worldwide
Potential Workflow Disruptions
Without proper preparation, users may experience disruptions in their workflow due to the sudden unavailability of the managed connectors.
- roles: Users, Admins
- references: https://learn.microsoft.com/microsoft-365/frontline/shifts-custom-wfm-integration?view=o365-worldwide
Configutation Options**
XXXXXXX ... paid membership only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2025-11-22 | MC MessageTagNames | User impact, Admin impact, Retirement | Updated message, User impact, Admin impact, Retirement |
| 2025-11-22 | MC Summary | Microsoft is retiring the UKG and Blue Yonder managed connectors in Teams Shifts on November 14, 2025. Organizations must transition to partner apps like UKG Flow or custom integrations before then. Admins should plan with their Microsoft account team and update documentation accordingly. | Microsoft is retiring the UKG and Blue Yonder managed connectors in Teams Shifts on December 7, 2025. Existing users must transition to partner apps like UKG Flow or custom APIs. New deployments of these connectors will be unavailable. Organizations should plan the transition with Microsoft support and update documentation accordingly. |
| 2025-11-22 | MC Last Updated | 10/23/2025 21:00:11 | 2025-11-21T18:43:33Z |
| 2025-11-22 | MC Messages | To streamline integration options and align with partner offerings, Microsoft is retiring the managed connectors for UKG and Blue Yonder in Microsoft Teams Shifts. This change supports a transition to more flexible and scalable integration methods, including partner apps and custom APIs.
When this will happen: The retirement will take effect on November 14, 2025. | Updated November 21, 2025: We have updated the timeline. Thank you for your patience.
To streamline integration options and align with partner offerings, Microsoft is retiring the managed connectors for UKG and Blue Yonder in Microsoft Teams Shifts. This change supports a transition to more flexible and scalable integration methods, including partner apps and custom APIs. When this will happen: The retirement will take effect on December 7, 2025 (previously November 14). |
| 2025-11-22 | MC Action Required By | 11/28/2025 09:00:00 | 2025-12-31T09:00:00Z |
| 2025-11-22 | MC Title | Microsoft Teams: Retirement of UKG and Blue Yonder managed connectors for Shifts | (Updated) Microsoft Teams: Retirement of UKG and Blue Yonder managed connectors for Shifts |
| 2025-11-22 | MC How Affect | Who is affected:
Organizations currently using the UKG or Blue Yonder managed connectors in Teams Shifts. Admins planning to deploy these managed connectors. What will happen: The UKG and Blue Yonder managed connectors will no longer be available in Teams Shifts after November 2025. Existing users will need to transition to alternate solutions before the retirement date. New customers will not be able to deploy these managed connectors going forward. What you can do to prepare: Work with your Microsoft account team to complete your transition plan. UKG customers can adopt the UKG Flow app available in Teams. Learn about UKG Flow for Microsoft Teams. Other customers can build custom integrations using Create a custom integration to sync your workforce management system with Shifts | Microsoft Learn. Communicate this change to helpdesk and operations teams managing workforce scheduling. Update internal documentation to reflect the retirement and new integration paths. For questions, contact your Microsoft account representative. | Who is affected:
Organizations currently using the UKG or Blue Yonder managed connectors in Teams Shifts. Admins planning to deploy these managed connectors. What will happen: The UKG and Blue Yonder managed connectors will no longer be available in Teams Shifts after December 2025. Existing users will need to transition to alternate solutions before the retirement date. New customers will not be able to deploy these managed connectors going forward. What you can do to prepare: Work with your Microsoft account team to complete your transition plan. UKG customers can adopt the UKG Flow app available in Teams. Learn about UKG Flow for Microsoft Teams. Other customers can build custom integrations using Create a custom integration to sync your workforce management system with Shifts | Microsoft Learn. Communicate this change to helpdesk and operations teams managing workforce scheduling. Update internal documentation to reflect the retirement and new integration paths. For questions, contact your Microsoft account representative. |
| 2025-10-24 | MC Last Updated | 10/07/2025 01:15:27 | 2025-10-23T21:00:11Z |
| 2025-10-24 | MC IsMajorChange | False | True |
Last updated 1 month ago ago
