MC1158902 – (Updated) Microsoft Outlook: New third-party enriched properties available for customizing profile cards

Product:

Copilot, Entra, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Graph, Outlook, Windows

Platform:

Developer, Online, Web, World tenant

Status:

In development

Change type:

Admin impact, New feature, Updated message, User impact

Links:

503111

Details:

Summary:
Microsoft will roll out new customizable profile card properties in Microsoft 365 by end of January 2026, allowing admins to add Role, Division, Employee ID, Number, and Cost Center from Microsoft Entra ID or external HR systems via Microsoft Graph connectors. Properties are hidden by default and configurable in admin settings.

Details:
Updated December 16, 2025: We have updated the timeline. Thank you for your patience.
[Introduction]
Microsoft is introducing new customization options for Microsoft 365 profile cards to help organizations enrich user profiles with relevant business information. This update enables the addition of properties such as Role, Division, Employee ID, Employee Number, and Cost Center, sourced from Microsoft Entra ID or external HR systems via Microsoft Graph connectors.
This update is associated with Microsoft 365 Roadmap ID 503111.
[When this will happen:]
General Availability (Worldwide): Rollout will begin mid-January 2026 (previously mid-December 2025) and is expected to complete by end of January 2026 (previously end of December 2025).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-09-25

updated:
2025-12-18

Task Type

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Docu to Check

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MS How does it affect me

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summary for non-techies**

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Direct effects for Operations**

User Experience Impact from Unprepared Rollout of Profile Card Customization
If the new customizable profile card properties are rolled out without proper preparation, users may experience confusion due to the sudden appearance of additional information (Role, Division, Employee ID, etc.) on their profile cards. This could lead to misunderstandings about their roles or responsibilities within the organization.
   - roles: End Users, HR Managers
   - references: https://learn.microsoft.com/microsoft-365/admin/manage/customize-profile-cards?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/admin/manage/customize-profile-cards?view=o365-worldwide, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503111

Admin Management Challenges Due to Uncontrolled Visibility of New Properties
Admins may face challenges in managing the visibility of the new profile card properties if the rollout occurs without adequate preparation. This could result in sensitive information being displayed to unauthorized users, leading to potential compliance issues and privacy concerns.
   - roles: IT Administrators, Compliance Officers
   - references: https://learn.microsoft.com/graph/peopleconnectors, https://learn.microsoft.com/microsoft-365/admin/manage/customize-profile-cards?view=o365-worldwide" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365/admin/manage/customize-profile-cards?view=o365-worldwide

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft is enhancing the customization of profile cards in Microsoft 365, which is a bit like giving a business card a makeover to include more detailed information. Imagine if your business card could automatically update to show not just your name and title, but also your department, employee ID, and even your cost center. This is essentially what Microsoft is doing with profile cards in Outlook and other Microsoft 365 applications.

Admins will soon be able to add properties like Role, Division, Employee ID, Employee Number, and Cost Center to these profile cards. Think of it as having a digital Rolodex that pulls in the most up-to-date information from various sources, such as Microsoft Entra ID or external HR systems. This is similar to how some people use apps to sync their contacts across different devices and platforms, ensuring that they always have the latest information.

These new properties are not automatically visible; they are hidden by default. It's like having a hidden compartment in your wallet that you can choose to open. Admins will need to go into the Microsoft 365 admin center to enable these properties. Once enabled, they will appear in the Contact Information section of the profile cards, much like how you might choose to display certain information on your LinkedIn profile.

The process of updating these profile cards can take up to 24 hours, similar to how it might take a day for changes to reflect across all your synced devices. This update will allow organizations to better manage and display employee information, making it easier for colleagues to access relevant details about each other.

Additionally, Microsoft plans to support direct data ingestion from popular HR systems like SAP SuccessFactors and Workday, making it even easier to keep these profile cards updated. In the future, there will also be support for custom properties from other third-party systems, expanding the possibilities for customization.

From a compliance perspective, it's important to note that these changes might require updates to privacy documentation or user guidance, as users will see additional personal data on their profile cards. Admins have control over which properties are visible, ensuring that organizations can manage this information in line with their privacy policies.