check before: 2025-09-15
Product:
Copilot, Microsoft 365 Copilot, SharePoint
Platform:
Online, World tenant
Status:
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Knowledge Agent is a new SharePoint AI feature preview starting September 2025, offering role-based content optimization and intelligent actions via a floating button. It requires Microsoft 365 Copilot licenses for ready-made agents, changes agent access and icons, and allows admins to manage opt-in/out per site.
Details:
Updated October 22, 2025: We have updated the content below. Thank you for your patience.
[Introduction]
We're introducing Knowledge Agent, a built-in SharePoint capability that helps organizations prepare content for AI at scale. It unifies fragmented AI features into a single, context-aware interface that adapts to user roles and surfaces intelligent actions directly in the flow of work. This enhancement supports high-quality, trustworthy responses from Microsoft 365 Copilot and custom agents.
[When this will happen:]
Public Preview (Worldwide): Begins mid-September 2025; completes by late February 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2025-09-19
updated:
2025-10-23
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Access to SharePoint Agents
Users without Microsoft 365 Copilot licenses will lose access to ready-made SharePoint site agents, impacting their ability to utilize AI-driven features for content management.
- roles: Content Managers, Site Owners
- references: https://learn.microsoft.com/sharepoint/knowledge-agent-get-started, https://aka.ms/knowledgeagentblog
User Interface Changes
The change in the SharePoint ribbon icon from the Copilot logo to a hexagon may confuse users, leading to a temporary decrease in productivity as they adapt to the new interface.
- roles: Content Creators, Collaborators
- references: https://aka.ms/KnowledgeAgentLaunch, https://learn.microsoft.com/troubleshoot/sharepoint/administration/sharepoint-online-powershell-command-does-not-work-correctly
Natural Language Interaction
Users may struggle with the new natural language prompts and chat features if they are not adequately prepared or trained, leading to frustration and inefficiency in content creation.
- roles: Content Creators, Collaborators
- references: https://aka.ms/knowledgeagentoptin, https://aka.ms/knowledgeagentblog
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
Knowledge Agent is a new feature in SharePoint designed to make content management smarter and more efficient by using artificial intelligence (AI). Imagine it as a personal assistant that helps you organize and optimize your digital files, similar to how a librarian might help you find and categorize books in a library. This feature is part of Microsoft 365 Copilot and is available to users with the appropriate licenses.
The Knowledge Agent introduces a floating button on SharePoint pages, which acts like a remote control for your content. Depending on your role, this button will offer different options. For example, if you're a content manager, you can use it to add tags and organize content with AI suggestions, much like how a music app suggests playlists based on your listening habits. If you're a site owner, it helps you spot outdated pages or broken links, similar to how a mechanic might check a car for issues.
For content creators, the Knowledge Agent can generate new pages or documents using simple language prompts, akin to dictating a letter to a secretary. Collaborators and viewers can ask questions and get insights using a chat feature, much like having a conversation with a knowledgeable colleague.
One key change is that the ready-made SharePoint site agents are now only available to those with Microsoft 365 Copilot licenses. Think of it like having access to premium features in a software app that require a subscription. However, those without the license can still create custom agents without coding, similar to building your own tool with basic materials.
The visual cue for sites using Knowledge Agent is a hexagon icon, replacing the previous Copilot logo. This is like changing a store's sign to indicate a new service is available.
Administrators have control over which sites use the Knowledge Agent and can choose to opt in or out. This flexibility is similar to a manager deciding which team members should attend a particular training session.
Overall, Knowledge Agent aims to streamline content management and make it more intuitive, using AI to assist users in various roles, much like how technology simplifies everyday tasks in other areas of life.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-10-23 | MC prepare | Knowledge Agent Public Preview begins September 18, 2025.
Learn more about opting into the preview: Get started with Knowledge Agent (preview). For tenants who have opted in, it is possible to opt out for specific sites. No setup is required for individual features. Learn more via the Knowledge Agent blog. [Compliance considerations:] ConsiderationExplanation Introduces or modifies AI/ML capabilitiesKnowledge Agent introduces new AI-driven features that interact with customer content to provide intelligent actions and insights. Provides new user interaction with generative AIUsers can interact with SharePoint content using natural language prompts and chat. Modifies access to existing featuresChanges availability of ready-made SharePoint agents based on licensing. Includes admin controlAdmins can opt in/out of preview and manage site-level availability. https://aka.ms/knowledgeagentblog https://aka.ms/KnowledgeAgentLaunch https://aka.ms/knowledgeagentoptin https://learn.microsoft.com/sharepoint/knowledge-agent-get-started | Knowledge Agent Public Preview begins September 18, 2025 on a tenant opt-in basis to users with a Microsoft 365 Copilot license.
Learn more about opting into the preview: Get started with Knowledge Agent (preview). If you receive a command not recognized error running the commands , please review this article for additional troubleshooting. For tenants who have opted in, it is possible to opt out for specific sites.The ability to opt-in for certain types is coming in mid-to-late November. No setup is required for individual features. Learn more via the Knowledge Agent blog. [Compliance considerations:] ConsiderationExplanation Introduces or modifies AI/ML capabilitiesKnowledge Agent introduces new AI-driven features that interact with customer content to provide intelligent actions and insights. Provides new user interaction with generative AIUsers can interact with SharePoint content using natural language prompts and chat. Modifies access to existing featuresChanges availability of ready-made SharePoint agents based on licensing. Includes admin controlAdmins can opt in/out of preview and manage site-level availability. https://aka.ms/knowledgeagentblog https://aka.ms/KnowledgeAgentLaunch https://aka.ms/knowledgeagentoptin https://learn.microsoft.com/sharepoint/knowledge-agent-get-started https://learn.microsoft.com/troubleshoot/sharepoint/administration/sharepoint-online-powershell-command-does-not-work-correctly |
| 2025-10-23 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2025-10-23 | MC Summary | Knowledge Agent (preview) is a new AI-powered SharePoint feature launching mid-September 2025, unifying AI tools into a role-adaptive interface for content optimization and Copilot support. It changes agent licensing, adds intelligent actions, and allows admins to control site participation without individual feature setup. | Knowledge Agent is a new SharePoint AI feature preview starting September 2025, offering role-based content optimization and intelligent actions via a floating button. It requires Microsoft 365 Copilot licenses for ready-made agents, changes agent access and icons, and allows admins to manage opt-in/out per site. |
| 2025-10-23 | MC Last Updated | 09/18/2025 19:08:07 | 2025-10-22T18:36:34Z |
| 2025-10-23 | MC Messages | [Introduction]
We're introducing Knowledge Agent, a built-in SharePoint capability that helps organizations prepare content for AI at scale. It unifies fragmented AI features into a single, context-aware interface that adapts to user roles and surfaces intelligent actions directly in the flow of work. This enhancement supports high-quality, trustworthy responses from Microsoft 365 Copilot and custom agents. [When this will happen:] Public Preview (Worldwide): Begins mid-September 2025; completes by late February 2026. | Updated October 22, 2025: We have updated the content below. Thank you for your patience.
[Introduction] We're introducing Knowledge Agent, a built-in SharePoint capability that helps organizations prepare content for AI at scale. It unifies fragmented AI features into a single, context-aware interface that adapts to user roles and surfaces intelligent actions directly in the flow of work. This enhancement supports high-quality, trustworthy responses from Microsoft 365 Copilot and custom agents. [When this will happen:] Public Preview (Worldwide): Begins mid-September 2025; completes by late February 2026. |
| 2025-10-23 | MC Title | Introducing Knowledge Agent (preview): AI-powered content optimization for SharePoint and Copilot | (Updated) Introducing Knowledge Agent (preview): AI-powered content optimization for SharePoint and Copilot |
| 2025-10-23 | MC How Affect | Who is affected:
Users with a Microsoft 365 Copilot license on tenants opted into Knowledge Agent preview. Admins managing SharePoint content and agents. What will happen: A floating button will appear in the lower-right corner of SharePoint surfaces, launching a context-aware menu with intelligent actions. Role-based capabilities include: Content managers can structure, tag, and enrich content using smart metadata and AI recommendations. Site owners can identify stale pages, broken links, and content gaps. Content creators can generate pages and documents using natural language prompts. Collaborators and viewers can surface grounded insights via natural language chat. Impact to SharePoint agents users: Ready-made SharePoint site agents are now exclusively available to customers licensed for Knowledge Agent. These agents are no longer accessible through the Microsoft 365 Pay-As-You-Go (PAYG) billing model under the SharePoint agents meter. PAYG customers can still create custom-built, no-code SharePoint agents using the same SharePoint agents meter, but they will not have access to the ready-made site agents unless they meet the Knowledge Agent licensing requirements. The SharePoint ribbon icon has changed from the Copilot logo to a hexagon to indicate Knowledge Agent-enabled sites. Agent creation remains available via: Site homepage Agent chat pane AI actions menu in the command bar of a document library Content menu of selected file(s) in a document library | Who is affected:
Users with a Microsoft 365 Copilot license on tenants opted into Knowledge Agent preview. Admins managing SharePoint content and agents. What will happen: A floating button will appear in the lower-right corner of SharePoint surfaces, launching a context-aware menu with intelligent actions. Role-based capabilities include: Content managers can structure, tag, and enrich content using smart metadata and AI recommendations. Site owners can identify stale pages, broken links, and content gaps. Content creators can generate pages and documents using natural language prompts. Collaborators and viewers can surface grounded insights via natural language chat. Impact to SharePoint agents users: Ready-made SharePoint site agents are now exclusively available to customers with Microsoft 365 Copilot licenses. These agents are no longer accessible through the Microsoft 365 Pay-As-You-Go (PAYG) billing model under the SharePoint agents meter. PAYG customers can still create custom-built, no-code SharePoint agents using the same SharePoint agents meter, but they will not have access to the ready-made site agents unless they are Microsoft 365 Copilot licensed. The SharePoint ribbon icon has changed from the Copilot logo to a hexagon to indicate Knowledge Agent-enabled sites. Agent creation remains available via: Site homepage Agent chat pane AI actions menu in the command bar of a document library Content menu of selected file(s) in a document library |
Last updated 1 month ago ago
