check before: 2025-09-30
Product:
Copilot, Entra, Microsoft 365 Apps, Microsoft Viva, Microsoft Viva Insights
Platform:
Online, Web, World tenant
Status:
Launched
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft is adding benchmarks to the Copilot dashboard in Viva Insights, enabling organizations to compare internal and external Copilot usage. Rollout begins mid-October 2025. Benchmarks use anonymized data, include admin controls, and help improve adoption strategies. Organizations should review access and update training accordingly.
Details:
Updated December 12, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.
This message is associated with Microsoft 365 Roadmap ID: 495464.
When this will happen
Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October).
General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by end of January 2026 (previously late November 2025).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-09-03
updated:
2025-12-18
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is introducing a new feature in the Copilot dashboard within Viva Insights, enabling organizations to compare their Copilot usage against similar companies and industry leaders using anonymized data, with admin controls available for managing access through Entra ID group membership.
Direct effects for Operations**
User Adoption Challenges
Without proper preparation, users may struggle to understand the new benchmarks and how to utilize them effectively, leading to decreased engagement with the Copilot features.
- roles: End Users, Training Coordinators
- references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495464
Data Privacy Concerns
The introduction of anonymized benchmark data may raise concerns among users regarding data privacy and security, potentially leading to resistance in using the Copilot dashboard.
- roles: Data Protection Officers, IT Security Managers
- references: https://learn.microsoft.com/viva/insights/advanced/admin/manage-settings-copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495464
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-12-18 | MC Last Updated | 10/01/2025 21:11:42 | 2025-12-12T23:21:31Z |
| 2025-12-18 | MC Messages | Updated October 1, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement. This message is associated with Microsoft 365 Roadmap ID: 495464. When this will happen Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October). General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by late November 2025 (previously late October). | Updated December 12, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement. This message is associated with Microsoft 365 Roadmap ID: 495464. When this will happen Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October). General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by end of January 2026 (previously late November 2025). |
| 2025-12-18 | MC Summary | The Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rollout starts mid-October 2025. Benchmarks use anonymized data, and access is controlled via Viva Feature Access Management and Entra ID groups. | Microsoft is adding benchmarks to the Copilot dashboard in Viva Insights, enabling organizations to compare internal and external Copilot usage. Rollout begins mid-October 2025. Benchmarks use anonymized data, include admin controls, and help improve adoption strategies. Organizations should review access and update training accordingly. |
| 2025-12-18 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2025-12-18 | MC End Time | 11/25/2025 09:00:00 | 2026-03-02T09:00:00Z |
| 2025-10-01 | MC Messages | We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement.
This message is associated with Microsoft 365 Roadmap ID: 495464. When this will happen Targeted Release (Worldwide): We will begin rolling out in late September 2025 and expect to complete by early October 2025. General Availability (Worldwide): We will begin rolling out in mid-October 2025 and expect to complete by late October 2025. | Updated October 1, 2025: We have updated the timeline. Thank you for your patience.
We're introducing Benchmarks in the Microsoft Copilot dashboard (in Viva Insights). This new feature enables organizations to compare Copilot usage internally across cohorts and externally against similar companies. These insights help identify adoption trends and opportunities to improve Copilot engagement. This message is associated with Microsoft 365 Roadmap ID: 495464. When this will happen Targeted Release (Worldwide): We will begin rolling out in mid-October 2025 (previously late September) and expect to complete by late October 2025 (previously early October). General Availability (Worldwide): We will begin rolling out in late October 2025 (previously mid-October) and expect to complete by late November 2025 (previously late October). |
| 2025-10-01 | MC Title | Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations | (Updated) Microsoft Copilot dashboard (in Viva Insights): New benchmarks to compare Copilot usage across organizations |
| 2025-10-01 | MC Last Updated | 09/03/2025 01:17:26 | 2025-10-01T21:11:42Z |
| 2025-10-01 | MC Summary | Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rolling out from late September to October 2025, it includes privacy-protected external benchmarks and internal cohort comparisons, with admin controls for access management. | The Microsoft Copilot dashboard in Viva Insights will add benchmarks to compare Copilot usage internally and externally, helping identify adoption trends. Rollout starts mid-October 2025. Benchmarks use anonymized data, and access is controlled via Viva Feature Access Management and Entra ID groups. |
Last updated 2 weeks ago ago
