check before: 2023-10-03
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft 365 suite, Windows
Platform:
Mac, Online, Web, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
GPT-5 is now available in Microsoft 365 Copilot and Copilot Studio, offering dynamic model selection for faster or deeper responses. Users with a Copilot license get priority access via a toggle in Copilot Chat. No admin action is needed, but informing users and updating documentation is recommended.
Details:
We are excited to announce that starting today, GPT-5-OpenAI's AI system- begins rolling out to Copilot Chat across Microsoft 365 Copilot app endpoints. Powered by GPT-5's real-time router, Copilot selects the right model for each prompt-using a high-throughput model for quick responses and a deeper reasoning model for complex, multi-step tasks. Users with a Microsoft 365 Copilot license will have access today to GPT-5 in Copilot Chat work and web tabs, while a phased rollout for users without a Microsoft 365 Copilot license will follow over the coming weeks, starting today. GPT-5 is also available in Copilot Studio, enabling makers to build with the latest model in Early release cycle environments.
This rollout aligns with our commitment to make OpenAI's latest models available in Microsoft 365 Copilot and Microsoft Copilot Studio within 30 days of release, with enterprise-grade security, compliance, and privacy.
Learn more about this announcement:
Available today: GPT-5 in Microsoft 365 Copilot
Available today: GPT-5 in Microsoft Copilot Studio
[When will this happen:]
Microsoft 365 Copilot:
General availability:
Users with a Microsoft 365 Copilot license (Web, Windows, Mac, mobile): GPT-5 is available starting today in Copilot Chat for work- and web-grounded prompts across Microsoft 365 Copilot app endpoints.
Users without a Microsoft 365 Copilot license (Web, Windows, Mac, mobile) - GPT-5 begins rolling out today and is expected to reach full availability in the coming weeks across Microsoft 365 Copilot app endpoints.
Microsoft Copilot Studio:
Early release cycle environments: For Copilot Studio users, GPT-5 can be used at the agent level or in custom prompt tools, for agents built in Early release cycle environments.
Learn more about these environments: Early release cycle environments
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-08-08
updated:
2025-08-08
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the introduction of a new toggle for GPT-5, which requires them to manually enable it for each chat session. This could lead to inconsistent usage and dissatisfaction if users are unaware of the toggle's existence.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-overview, https://www.microsoft.com/en-us/microsoft-365/blog/?p=278895
Increased Support Queries
The rollout of GPT-5 may lead to an increase in support queries as users seek assistance with the new features and functionalities, particularly regarding the toggle and model selection. This could overwhelm support staff if not properly prepared.
- roles: Support Staff, IT Administrators
- references: https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-select-agent-model, https://www.microsoft.com/en-us/microsoft-copilot/blog/?p=5762
Potential Data Privacy Concerns
The new model routing capabilities in GPT-5 may raise concerns about how user data is processed and utilized, especially if users are not informed about these changes. This could lead to mistrust in the system and compliance issues.
- roles: Compliance Officers, Data Protection Officers
- references: https://aka.ms/Copilot/UnderstandingModelUpdates, https://learn.microsoft.com/en-us/power-platform/admin/early-release
Configutation Options**
XXXXXXX ... paid membership only
Opportunities**
Enhanced User Training and Documentation
With the introduction of GPT-5, there is an opportunity to enhance user training and documentation to ensure users are fully aware of the new capabilities and how to utilize them effectively. This can lead to improved user experience and productivity as users become adept at leveraging the new features.
- next-steps: Develop a comprehensive training program that includes tutorials, webinars, and updated documentation. Schedule training sessions for key user groups to maximize engagement and knowledge retention.
- roles: Training Coordinators, IT Support Staff, End Users
- references: https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-overview, https://www.microsoft.com/en-us/microsoft-365/blog/?p=278895
Dynamic Model Utilization
The new dynamic model selection feature in GPT-5 allows for faster responses or deeper reasoning based on the complexity of tasks. This presents an opportunity to optimize workflows by educating users on when to use each model type for specific tasks, thereby enhancing productivity and efficiency.
- next-steps: Create guidelines that outline which model to use for different types of tasks and distribute this information to users. Consider implementing feedback mechanisms to continuously improve the guidelines based on user experiences.
- roles: Project Managers, Team Leaders, End Users
- references: https://aka.ms/Copilot/UnderstandingModelUpdates, https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-select-agent-model
Feedback Loop for Continuous Improvement
Establishing a feedback loop to gather user experiences and suggestions regarding the new GPT-5 features can lead to continuous improvement in IT services and user experience. This can help identify pain points and areas for enhancement.
- next-steps: Set up a survey or feedback form that users can fill out after using GPT-5 features. Analyze the feedback regularly and implement changes or improvements based on user input.
- roles: Product Managers, IT Administrators, End Users
- references: https://learn.microsoft.com/en-us/power-platform/admin/early-release, https://www.microsoft.com/en-us/microsoft-copilot/blog/?p=5762
Potentional Risks**
XXXXXXX ... paid membership only
Data Protection**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
Hypothetical Work Council Statement**
XXXXXXX ... paid membership only
DPIA Draft**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 2 months ago ago
