MC1099690 – Changes to case creation process in Purview portal when confirming alerts from Defender XDR portal (archived)

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check before: 2025-06-15

Product:

Defender, Purview, Purview Communication Compliance, Purview compliance portal, Purview Insider Risk Management

Platform:

Online, US Instances, Web, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

489228

Details:

Summary:
Insider Risk Management analysts must manually create cases in the Purview portal after confirming alerts in the Defender XDR portal. New alert-related content will be added for 30 days post-case creation. The change impacts workflows and requires training. Public Preview starts mid-June 2025, with General Availability by late September 2025.

Details:
To create a case, Insider Risk Management analysts must manually select "Confirm all alerts & create case" in the Purview portal after confirming an alert in the Defender XDR portal (security.microsoft.com). Once a case is created, related content such as online files and emails will be available in the Content explorer tab.
New content that contributes to alerts will continue to be added to the Content explorer for up to 30 days from the case creation date. After this period, any new alert-related content will not be added to the existing case. To access new content, analysts must close the current case and create a new one.
This change is associated with Microsoft 365 Roadmap ID 489228.
[When this will happen:]
Public Preview: Rolling out mid-June 2025; expected completion by late June 2025.
Targeted Release: Rolling out late July 2025; expected completion by mid-August 2025.
General Availability: Rolling out mid-September 2025; expected completion by late September 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-06-21

updated:
2025-06-21

Public Preview Start Date

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Task Type

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MS How does it affect me

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summary for non-techies**

The new system requires Insider Risk Management analysts to manually create cases in the Purview portal after confirming alerts in the Defender XDR portal, and they must manage related materials within a 30-day window, necessitating updates to workflows and documentation.

Direct effects for Operations**

Manual Case Creation
Insider Risk Management analysts must manually create cases in the Purview portal, leading to potential delays in case handling and increased workload.
   - roles: Insider Risk Management Analysts, SOC Team Members
   - references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=489228

Workflow Disruption
Existing workflows that assume automatic case creation will be disrupted, requiring updates to internal documentation and processes.
   - roles: Insider Risk Management Analysts, Compliance Officers
   - references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=489228

Content Retention Issues
New alert-related content will not be added to existing cases after 30 days, potentially leading to incomplete case information and oversight.
   - roles: Insider Risk Management Analysts, Investigators
   - references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=489228

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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DPIA Draft**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 4 weeks ago ago

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