MC1087635 – (Updated) Microsoft Lists: Mobile apps for iOS and Android will retire (archived)

Product:

Microsoft 365 Apps, Microsoft Lists, SharePoint, Windows

Platform:

Android, iOS, mobile, Online, Web, World tenant

Status:

Change type:

Admin impact, Retirement, Updated message, User impact

Links:

Details:

Summary:
Microsoft Lists mobile apps for iOS and Android will retire by mid-November 2025. Users should switch to the mobile browser experience, which remains supported. Existing data stays accessible via desktop or browser. No admin action is needed; users will be notified through in-app banners starting June 2025.

Details:
Updated September 23, 2025: We have updated the timeline. Thank you for your patience.
We will retire the Android and iOS mobile apps for Microsoft Lists. We recommend users switch to the Microsoft Lists mobile browser experience, which offers more functionality and continues to be updated with latest improvements.
[When this will happen:]
Late June 2025: An information banner will display in the app to inform users about the upcoming retirement of the app and recommend they switch to the mobile web experience.
Late September 2025 (previously mid-September): New users will not be able to install the mobile app.
Mid-November 2025: The app will no longer be visible for new users to download from the Apple App Store or Google Play. Existing app users will get an error when opening the app.

Change Category:
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Scope:
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Release Phase:

Created:
2025-06-04

updated:
2025-09-24

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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summary for non-techies**

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Direct effects for Operations**

Retirement of Mobile Apps
Users will lose access to the Microsoft Lists mobile apps, leading to potential disruption in their workflow and productivity.
   - roles: End Users, Mobile App Developers
   - references: https://support.microsoft.com/office/get-started-with-the-microsoft-lists-mobile-app-6abf88b7-4c91-4af2-87c5-8d94afe34623

User Experience Transition
Users must transition to the mobile browser experience, which may not be as familiar or user-friendly as the app, causing frustration and decreased efficiency.
   - roles: End Users, IT Support Staff
   - references: https://support.microsoft.com/office/get-started-with-the-microsoft-lists-mobile-app-6abf88b7-4c91-4af2-87c5-8d94afe34623

Increased Support Requests
The transition may lead to an increase in support requests as users encounter issues or have questions about the new mobile browser experience.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://support.microsoft.com/office/get-started-with-the-microsoft-lists-mobile-app-6abf88b7-4c91-4af2-87c5-8d94afe34623

Data Access Confusion
Users may be confused about how to access their existing data through the mobile browser, leading to potential data access issues.
   - roles: End Users, Data Analysts
   - references: https://support.microsoft.com/office/get-started-with-the-microsoft-lists-mobile-app-6abf88b7-4c91-4af2-87c5-8d94afe34623

Loss of App Features
The mobile browser experience may lack certain features available in the app, leading to a decrease in functionality and user satisfaction.
   - roles: End Users, Product Managers
   - references: https://support.microsoft.com/office/get-started-with-the-microsoft-lists-mobile-app-6abf88b7-4c91-4af2-87c5-8d94afe34623

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

Microsoft is planning to retire the Microsoft Lists mobile apps for iOS and Android by mid-November 2025. Instead of using these apps, users are encouraged to switch to the mobile browser experience, which will continue to be supported and updated with new features. This change is akin to a restaurant deciding to close its physical locations but still offering the same menu and service through a food delivery app. The core service remains available, just accessed in a different way.

Starting in late June 2025, users will see a banner in the app notifying them of the upcoming retirement and suggesting they switch to using the mobile web version. By late September 2025, new users will no longer be able to install the app, and by mid-November 2025, the app will be removed from the Apple App Store and Google Play. Existing users will encounter an error if they try to open the app after this date.

The good news is that no data will be lost. Users can still access their lists and information through the Microsoft Lists desktop application or by using a mobile browser. It's like moving your files from a local hard drive to a cloud service; the files are still there, just accessed differently. To use the mobile browser version, users can visit their SharePoint root site and navigate to Microsoft Lists from there.

No administrative action is required for this transition, but it's important to inform users about the change and guide them on how to use the mobile browser alternative. Microsoft will provide updates and more information through their support channels to assist with this transition.