check before: 2025-05-01
Product:
Copilot, Copilot Chat, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Power Platform
Platform:
Online, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message
Links:
Details:
Summary:
A new Message consumption usage report for Microsoft 365 Copilot Chat pay-as-you-go billing is in preview, showing message usage by tenant, user, agent, and billing policy. It alerts when users exceed 2000 billed messages. Rollout begins March 2026, requiring no admin action.
Details:
Updated December 12, 2025: We have updated the timeline below. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report.
This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required.
This message is associated with Microsoft 365 Roadmap ID 490738.
[When this will happen:]
Public Preview: Available now.
General Availability (Worldwide): We will begin rolling out in March 2026 (previously late September 2025) and expect to complete by end of March 2026 (previously late September 2025).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-05-08
updated:
2025-12-18
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Increased Costs Due to Unmonitored Usage
Without preparation, users may exceed the 2000 billed messages limit, leading to unexpected costs for the organization.
- roles: IT Admin, Finance Manager
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/message-consumption, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490738
User Confusion and Frustration
Users may be unaware of the new reporting feature and its implications, leading to confusion when they receive alerts about message consumption.
- roles: End User, IT Support
- references: https://learn.microsoft.com/microsoft-365/admin/activity-reports/message-consumption, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490738
Configutation Options**
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Data Protection**
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explanation for non-techies**
Imagine you run a law firm, and you have a system in place where you pay for each phone call your team makes to clients. You want to keep track of these calls to manage costs effectively. Now, think of Microsoft 365 Copilot Chat as a similar system, but instead of phone calls, it's about messages sent by your team using a digital assistant.
Microsoft is introducing a new tool that acts like a detailed phone bill, but for messages. This tool, called the Message Consumption Usage Report, will help you see how many messages are being sent, who is sending them, and under what billing policy. It's like having a detailed breakdown of each lawyer's phone calls, helping you understand and control costs.
The report will alert you if any user sends more than 2000 messages, similar to getting a notification if a lawyer spends too much time on the phone. This helps prevent unexpected high bills, just like monitoring phone usage to avoid overcharges.
The rollout of this tool is automatic, meaning you don't need to do anything to start using it. It's like getting an upgrade to your phone bill system without needing to install anything new. This feature will be available in the Microsoft 365 admin center, making it easy for you to access and review.
Overall, this new report is designed to help you manage your digital communication costs effectively, much like how you would manage phone expenses in your firm.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-12-18 | MC Last Updated | 08/04/2025 18:10:55 | 2025-12-12T17:57:22Z |
| 2025-12-18 | MC Messages | Updated July 3, 2025: We have updated the timeline below. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report. This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late September 2025 (previously late July) and expect to complete by late September 2025 (previously late July). | Updated December 12, 2025: We have updated the timeline below. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report. This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: Available now. General Availability (Worldwide): We will begin rolling out in March 2026 (previously late September 2025) and expect to complete by end of March 2026 (previously late September 2025). |
| 2025-12-18 | MC End Time | 11/17/2025 08:00:00 | 2026-04-30T09:00:00Z |
| 2025-12-18 | MC Summary | A new Message consumption usage report for Microsoft 365 Copilot Chat will be introduced in the admin center to help manage metered consumption costs. It includes detailed metrics and alerts for high usage. The preview starts in May 2025, with general availability in September 2025. No admin action is required for the rollout. | A new Message consumption usage report for Microsoft 365 Copilot Chat pay-as-you-go billing is in preview, showing message usage by tenant, user, agent, and billing policy. It alerts when users exceed 2000 billed messages. Rollout begins March 2026, requiring no admin action. |
| 2025-08-05 | MC End Time | 10/10/2025 09:00:00 | 2025-11-17T08:00:00Z |
| 2025-08-05 | MC Last Updated | 07/03/2025 15:32:03 | 2025-08-04T18:10:55Z |
| 2025-07-04 | MC Messages | Updated July 1, 2025: We have updated the content. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report. This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late July 2025 and expect to complete by late July 2025. | Updated July 3, 2025: We have updated the timeline below. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report. This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late September 2025 (previously late July) and expect to complete by late September 2025 (previously late July). |
| 2025-07-04 | MC Last Updated | 07/01/2025 23:09:21 | 2025-07-03T15:32:03Z |
| 2025-07-04 | MC Summary | A new "Message consumption" usage report for Microsoft 365 Copilot Chat will be available in the admin center, providing visibility into billed messages. The report, in preview from May 2025 and generally available from July 2025, includes metrics at various levels and alerts for high usage. No admin action is required. | A new Message consumption usage report for Microsoft 365 Copilot Chat will be introduced in the admin center to help manage metered consumption costs. It includes detailed metrics and alerts for high usage. The preview starts in May 2025, with general availability in September 2025. No admin action is required for the rollout. |
| 2025-07-02 | MC Last Updated | 05/08/2025 01:47:27 | 2025-07-01T23:09:21Z |
| 2025-07-02 | MC Messages | To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025 will not be available in the report.
This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late July 2025 and expect to complete by late July 2025. | Updated July 1, 2025: We have updated the content. Thank you for your patience.
To help you manage metered consumption costs for Microsoft 365 Copilot Chat, we will introduce a new Message consumption usage report in the Microsoft 365 admin center. The new report will give you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes total messages consumed, cumulative and daily time series, and messages per user, per billing policy, per agent, and per agent-user pair. The new report will roll out in preview. During the preview stage, the report will display a maximum of 30 days of message consumption history. Usage information from prior to May 3, 2025, will not be available in the report. This message refers to Microsoft Copilot in a pay-as-you-go model. A Microsoft Copilot license is not required. This message is associated with Microsoft 365 Roadmap ID 490738. [When this will happen:] Public Preview: We will begin rolling out early May 2025 and expect to complete by late May 2025. General Availability (Worldwide): We will begin rolling out late July 2025 and expect to complete by late July 2025. |
| 2025-07-02 | MC MessageTagNames | New feature, Admin impact | Updated message, New feature, Admin impact |
| 2025-07-02 | MC Summary | A new Message consumption usage report for Microsoft 365 Copilot Chat (preview) will be introduced in the admin center to manage metered consumption costs. It includes detailed metrics and alerts for high usage. Public preview starts early May 2025, with general availability in late July 2025. No admin action is required. | A new "Message consumption" usage report for Microsoft 365 Copilot Chat will be available in the admin center, providing visibility into billed messages. The report, in preview from May 2025 and generally available from July 2025, includes metrics at various levels and alerts for high usage. No admin action is required. |
Last updated 2 months ago ago
