MC1068906 – (Updated) Microsoft Teams: Microsoft 365 Copilot for phone without transcription (archived)

Product:

Copilot, Microsoft 365 Copilot, Teams

Platform:

Mac, Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, Updated message, User impact

Links:

482745

Details:

Summary:
Microsoft Teams is releasing a feature allowing users to use Copilot during live calls without retaining transcripts or audio recordings. This will roll out in July 2025. Admins will have settings to configure this feature. Post-call functions like recaps will not be available.

Details:
Updated May 30, 2025: We have updated the timeline below. Thank you for your patience.
We are releasing a new feature that enables users to leverage Copilot's capabilities during live call sessions without retaining transcripts or an audio recording afterward. This ensures that users can benefit from Copilot during sensitive conversations where a persistent record is not desired. Post-call Copilot functions, such as recap, will not be available after the call concludes.
This message is associated with Microsoft 365 Roadmap ID 482745.
[When this will happen:]
Targeted release: We will begin rolling out early July 2025 and expect to complete by mid-July 2025.
General Availability (Worldwide, GCC): We will begin rolling out mid-July 2025 and expect to complete by late July 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-05-07

updated:
2025-05-31

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Loss of Post-Call Insights
Users will not have access to post-call functions like recaps, which may hinder their ability to review important discussions and decisions made during the call.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=482745

User Confusion and Miscommunication
Without transcripts or recordings, users may forget key points discussed during the call, leading to potential miscommunication and confusion in follow-up actions.
   - roles: End Users, Project Managers
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=482745

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft Teams is introducing a new feature that allows users to use Copilot during live calls without keeping transcripts or audio recordings. Imagine Copilot as a helpful assistant who can join your phone conversations, offering support and information in real-time, but once the call ends, it leaves the room without taking any notes or remembering what was said. This is similar to having a live interpreter who helps you during a conversation but doesn't write down or store any part of the discussion.

This feature is particularly useful for situations where privacy is crucial, and users do not want a permanent record of the conversation. For example, think of a confidential meeting where sensitive information is discussed. You can still have Copilot assist you without worrying about leaving a digital trail.

Admins will have the ability to configure this feature through settings in the Calling policy, ensuring that organizations can tailor its use according to their needs. This means that, much like setting rules for who can enter a meeting room, admins can decide how and when Copilot can be used during calls.

However, it's important to note that since no transcripts or recordings are kept, post-call features like recaps won't be available. It's akin to having a conversation where you get immediate help but won't have notes to refer back to later. This feature is expected to roll out in July 2025, allowing users to take advantage of Copilot's capabilities while maintaining the confidentiality of their discussions.