MC1066158 – Microsoft Teams: Customize your keyboard shortcuts (archived)

Product:

Teams

Platform:

Mac, Online, World tenant

Status:

Feature Rollout Status Not Supported

Change type:

New feature, User impact

Links:

490048

Details:

Summary:
Users will be able to customize their keyboard shortcuts in Microsoft Teams starting June 2025. This feature allows modifying existing shortcuts and assigning preferred key combinations, enhancing user efficiency. No admin action is required, but notifying users and updating documentation is recommended. For more details, refer to Microsoft 365 Roadmap ID 490048.

Details:
Users will have the capability to customize their keyboard shortcuts in Microsoft Teams. This feature update empowers users to modify existing shortcuts and assign a key combination of their preference. Through the keyboard shortcuts dialog, users can easily customize their shortcuts by selecting a shortcut, entering a new key combination, and saving the changes. This enhancement enables users to choose their preferred keys for frequently used shortcuts, thereby eliminating the necessity to remember the default key combinations. This feature is designed to enhance user efficiency and streamline workflow by providing a more personalized experience.
This message is associated with Microsoft 365 Roadmap ID 490048.
[When this will happen:]
Targeted Release: We will begin rolling out early June 2025 and expect to complete by mid-June 2025.
General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by early July 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-05-02

updated:
2025-05-02

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Confusion
Users may experience confusion or frustration if they are not informed about the new customizable keyboard shortcuts, leading to inefficiencies as they may continue to use default shortcuts they are accustomed to.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490048

Increased Support Requests
Without prior notification, users may encounter issues or difficulties in customizing their shortcuts, resulting in an increase in support requests and potential delays in workflow.
   - roles: Support Staff, IT Administrators
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=490048

Configutation Options**

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explanation for non-techies**

Starting in June 2025, Microsoft Teams will allow users to customize their keyboard shortcuts. Think of this like rearranging the furniture in your office to better suit your workflow. Just as you might move your desk closer to the window for better lighting or place your files within arm's reach for convenience, customizing keyboard shortcuts lets you set up your digital workspace in a way that feels most natural to you.

Currently, Microsoft Teams has default shortcuts, similar to how an office might come with standard furniture arrangements. These defaults are useful, but they might not be the most efficient for everyone. With the new feature, you can change these shortcuts to combinations that you find easier to remember or quicker to use. This is akin to choosing your own office layout that helps you work more efficiently.

No special actions are needed from IT administrators for this change. It will automatically roll out to all users. However, it might be helpful to inform your team about this new feature and update any training materials or documentation. This way, everyone can take full advantage of the new capability and tailor their Teams experience to their liking.