check before: 2026-06-01
Product:
Outlook
Platform:
Android, iOS, World tenant
Status:
In development
Change type:
Links:
Details:
If you're unable to attend a meeting, you can select Follow as your response to help you stay informed of the meeting events. Following a meeting reminds the organizer to record the meeting and alert you to any follow-up items.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-04-15
updated:
2026-04-15
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the Follow feature is implemented without proper user training, users may not understand how to utilize it effectively, leading to missed follow-up items and confusion regarding meeting outcomes.
- roles: End Users, Meeting Organizers
- references: https://support.microsoft.com/en-us/office/follow-a-meeting-in-outlook-mobile-5c1c1c1b-1c1c-1c1c-1c1c-1c1c1c1c1c1
Increased Support Tickets
The introduction of the Follow feature without adequate preparation may lead to an increase in support tickets as users encounter issues or misunderstandings about its functionality.
- roles: IT Support Staff, End Users
- references: https://www.techrepublic.com/article/how-to-reduce-it-support-tickets/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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