check before: 2025-12-01
Product:
Copilot, Outlook
Platform:
Android, iOS, US Instances, World tenant
Status:
In development
Change type:
Links:
Details:
Get timely reminders in Outlook mobile to prepare for your meetings with Copilot. The Up Next card now offers a Prepare option so you can get ready with one tap.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-11-26
updated:
2025-11-26
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the Copilot feature is implemented without proper user training, users may struggle to utilize the new Prepare option effectively, leading to confusion and frustration during meeting preparations.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-outlook/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-in-outlook-what-you-need-to-know/
Increased Support Tickets
The introduction of the Copilot feature without adequate preparation may lead to a spike in support tickets as users encounter issues or have questions about the new functionality.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.techradar.com/news/microsoft-copilot-in-outlook-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-in-outlook-what-it-means-for-users/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 6 days ago ago
