check before: 2026-01-01
Product:
Copilot, Outlook
Platform:
Android, iOS, mobile, World tenant
Status:
In development
Change type:
Links:
Details:
Stay on top of your inbox with the new Copilot voice experience in the Outlook mobile app. Copilot starts by summarizing your most recent unread emails and then suggests actions like flagging, pinning, archiving, deleting or drafting a reply – all without the hassle of navigating your inbox by hand. You can interrupt or redirect Copilot at any point in the conversation.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-11-18
updated:
2025-11-18
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the Copilot voice feature is implemented without proper user training, users may struggle to adapt to the new interface, leading to confusion and frustration when managing their emails.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook-mobile/
Increased Support Tickets
The introduction of a new feature like Copilot without adequate preparation may lead to an increase in support tickets as users encounter issues or have questions about its functionality.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-outlook-mobile/
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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