466739 – Microsoft Viva: Connections insights and recommendations digest (archived)

Product:

Microsoft Viva, Microsoft Viva Connections, SharePoint

Platform:

Mac, Online, Web, Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

Details:

This item is no longer accurate; we apologize for any inconvenience. This creates a periodic digest email to editors of Viva Connections, informing them of the analytics summary of their Connections experience and recommendations to improve engagement.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-11-05

updated:
2025-08-08

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Engagement Decrease
Without proper preparation for the changes in Microsoft Viva, users may experience a lack of engagement due to missing insights and recommendations, leading to decreased usage of the platform.
   - roles: Content Editors, HR Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/16/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

Operational Inefficiency
The cancellation of the periodic digest email can lead to operational inefficiencies as editors may not receive timely updates on engagement metrics, hindering their ability to make informed decisions.
   - roles: Data Analysts, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/16/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft Viva is a platform designed to enhance employee experience by integrating various tools and insights. One of its components, Viva Connections, aims to bring together relevant company information and resources in a single, accessible location. Think of it like a digital bulletin board where employees can find everything they need to stay informed and engaged with their work and company culture.

Recently, there was a feature in Viva Connections that was supposed to send periodic digest emails to editors. These emails would have included an analytics summary of how well their Connections content was performing, along with recommendations for boosting engagement. However, this feature has been cancelled, meaning it will no longer be available.

To put it simply, imagine you run a community board at your office where you post important updates and events. You were expecting to receive regular feedback reports telling you how many people stopped by to read the board and offering tips on how to make your announcements more engaging. Unfortunately, those reports won't be coming anymore, so you'll need to find other ways to gather feedback and improve your content.

While this specific feature won't be available, the goal of Viva Connections remains the same: to keep employees connected and informed. Companies can still use other tools and methods to track engagement and gather insights, ensuring that their digital workplace continues to be a vibrant and effective environment.