418379 – Microsoft Viva: Viva Insights – New Copilot adoption metrics and completing total actions taken (archived)

Product:

Copilot, Microsoft Viva, Microsoft Viva Insights

Platform:

iOS, Mac, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

MC947046

Details:

This adds seven new Copilot adoption metrics to the Copilot dashboard and Viva Insights Advanced insights. It also updates the "total actions taken" metric in the Copilot dashboard to include these new Copilot adoption metrics.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-03

updated:
2024-12-11

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Microsoft Viva is a platform designed to enhance employee experience by integrating various tools and insights. One of its components, Viva Insights, has recently introduced updates that include new metrics related to Copilot adoption. To put it simply, think of these metrics as new ways to measure how effectively people are using a tool, much like how a fitness tracker might add new ways to track your health progress.

Imagine you have a dashboard in your car that shows you how many miles you've driven, your fuel efficiency, and your average speed. Now, imagine the car manufacturer updates the dashboard to show you additional information, like how often you use cruise control or how frequently you use the air conditioning. These new pieces of information help you understand your driving habits better and make more informed decisions about how you drive.

Similarly, the Copilot dashboard in Microsoft Viva now includes seven new metrics that provide deeper insights into how people are using Copilot, a feature that assists users by providing helpful suggestions and automating tasks. These metrics are like those new car dashboard indicators—they give organizations a clearer picture of how Copilot is being adopted and used by employees.

Additionally, the "total actions taken" metric in the Copilot dashboard has been updated to incorporate these new adoption metrics. Think of this as updating your car's odometer to not only count the miles driven but also to include the number of times you've used certain features. This gives a more comprehensive view of how the car—and in the case of Viva Insights, how Copilot—is being utilized.

For managers, HR staff, and lawyers, these updates mean having access to more detailed information about how employees are engaging with the tools provided to them. This can help in making decisions about training, support, and resource allocation, ensuring that the technology is being used to its fullest potential to enhance productivity and employee satisfaction.