408167 – Microsoft Viva: Viva Engage – Engage content surfacing in Copilot results

Product:

Copilot, Microsoft Viva, Microsoft Viva Engage

Platform:

Android, iOS, Web, World tenant

Status:

Launched

Change type:

Links:

MC1112450

Details:

Community discussion posts from Viva Engage will surface in Copilot results.

Change Category:
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Scope:
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Release Phase:
Preview, General Availability

Created:
2024-08-06

updated:
2025-08-20

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Integration Challenges
- Potential issues with the integration of Viva Engage content into Copilot may require additional troubleshooting and support.
- Roles impacted: IT Support Team, System Administrators
- Dependencies on existing Microsoft 365 services may lead to unexpected downtime or performance degradation.
- Roles impacted: IT Operations Managers, Network Administrators

- Direct Impact on IT Services
- User Experience Changes
- Users may experience changes in how they access and interact with community discussion posts, potentially leading to confusion or decreased productivity.
- Roles impacted: End Users, Team Leaders
- Increased load on Copilot services due to additional content being surfaced may affect response times and service availability.
- Roles impacted: Service Desk, IT Operations Managers

References:
- Microsoft Viva Overview: https://www.microsoft.com/en-us/microsoft-viva/overview
- Microsoft 365 Copilot: https://www.microsoft.com/en-us/microsoft-365/copilot
- Microsoft Viva Engage: https://www.microsoft.com/en-us/microsoft-viva/engage