384849 – Microsoft Viva: Multi-tenant communities and campaigns in Viva Engage (archived)

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Android, iOS, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Microsoft Viva Engage is bringing support to enable multi-tenant organizations to have a seamless experience with Campaigns and Communities.

Change Category:
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Scope:
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Release Phase:
Targeted Release

Created:
2024-04-27

updated:
2024-04-27

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Integration Challenges
- Potential need for additional configuration and testing to ensure compatibility with existing systems.
- Increased workload for IT operations teams to monitor and manage the new multi-tenant capabilities.
- Role Impact: IT Operations Managers, System Administrators

- Performance and Reliability Concerns
- Risk of performance degradation during the rollout of new features, affecting user experience.
- Possible downtime or service interruptions if the deployment is not managed properly.
- Role Impact: IT Support Staff, Network Administrators

- Direct Impact on IT Services
- User Experience and Adoption
- Changes in user interface and functionality may require additional training and support for end-users.
- Increased support tickets related to the new features, impacting service desk operations.
- Role Impact: User Experience Designers, Training Coordinators

- Dependency on Other IT Services
- Integration with existing Microsoft 365 services may require updates or changes to current configurations.
- Potential impact on related services such as SharePoint and Teams, which may need adjustments to work seamlessly with Viva Engage.
- Role Impact: Application Developers, Service Integration Managers

References:
- Microsoft Viva Engage Overview: [Microsoft Documentation](https://docs.microsoft.com/en-us/microsoft-viva/engage/)
- Multi-Tenant Architecture in Microsoft 365: [Microsoft Tech Community](https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-engage-multi-tenant-communities-and-campaigns/ba-p/3681234)