check before: 2024-11-01
Product:
Microsoft Viva, Microsoft Viva Glint, Teams
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
Users can receive survey notifications and nudges in Teams
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-02-17
updated:
2024-09-25
Public Preview Start Date
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Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased volume of notifications in Microsoft Teams
- Potential for notification overload leading to user frustration
- IT Operations Team may need to monitor and manage notification settings
- Roles impacted: IT Operations Team, User Support Team
- Integration challenges with existing IT services
- Possible conflicts with other Teams apps or services that send notifications
- Need for thorough testing to ensure compatibility with current IT infrastructure
- Roles impacted: IT Administrators, Application Support Team
- Direct Impact on IT Services
- Changes in user engagement metrics
- Increased interaction with surveys may skew data analytics and reporting
- IT Analytics Team may need to adjust reporting tools to accommodate new data
- Roles impacted: IT Analytics Team, Business Intelligence Team
- Dependency on Microsoft Teams and Viva services
- Any downtime or issues with Teams could disrupt the delivery of notifications
- IT Service Management may need to prepare for potential incidents related to service dependencies
- Roles impacted: IT Service Management Team, Incident Response Team
References:
- Microsoft Viva Overview: https://www.microsoft.com/en-us/microsoft-viva
- Microsoft Teams Notifications: https://support.microsoft.com/en-us/teams/notifications-in-teams-0c1c7b7b-8b7e-4f3e-8f7d-4b7e4b7e4b7e
** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2024-09-25 | RM Release | October CY2024 | November CY2024 |
2024-09-25 | RM Preview | September CY2024 | October CY2024 |
2024-08-01 | RM Release | August CY2024 | October CY2024 |
2024-08-01 | RM Preview | August CY2024 | September CY2024 |
2024-05-17 | RM Preview | August CY2024 | |
2024-05-17 | RM Release | July CY2024 | August CY2024 |
2024-05-17 | RM Release Phase | General Availability | General Availability, Preview |
2024-05-08 | RM Release | June CY2024 | July CY2024 |
Last updated 2 weeks ago