383724 – Microsoft Viva: Viva Glint – Access to M365 header

Product:

Microsoft 365 Apps, Microsoft Viva, Microsoft Viva Glint

Platform:

Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Solution displays M365 header in Viva Glint to improve discoverability of other M365 apps

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-02-21

updated:
2025-01-18

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased complexity in managing user access and permissions for the new M365 header in Viva Glint.
- Roles impacted: IT Administrators, Security Officers
- Potential need for additional training and support resources to assist users in navigating the updated interface.
- Roles impacted: IT Support Staff, Training Coordinators
- Monitoring and troubleshooting may require adjustments to existing processes to accommodate the new features and potential issues.
- Roles impacted: IT Operations Managers, System Administrators

- Impact on IT Services
- Integration challenges with existing M365 applications, which may lead to temporary service disruptions or degraded performance during the rollout.
- Roles impacted: Service Delivery Managers, Application Owners
- Dependencies on other M365 services (e.g., SharePoint, Teams) may introduce risks if those services are not fully compatible with the new header.
- Roles impacted: IT Architects, Integration Specialists
- Changes in user experience could lead to increased support tickets and user frustration if not managed properly.
- Roles impacted: Help Desk Staff, User Experience Designers

- Impact on IT Users
- Users may experience confusion or difficulty in locating applications due to the new layout, impacting productivity.
- Roles impacted: End Users, Department Managers
- Training sessions may be required to familiarize users with the new features, which could temporarily divert attention from their primary tasks.
- Roles impacted: All Employees, Team Leaders
- Potential for increased reliance on IT support for navigating the new interface, leading to longer wait times for assistance.
- Roles impacted: All Employees, IT Support Staff

References:
- Microsoft Viva Glint Overview: [Microsoft Viva](https://www.microsoft.com/en-us/microsoft-viva)
- M365 Header Changes: [Microsoft 365 Blog](https://techcommunity.microsoft.com/t5/microsoft-365-blog/bg-p/Microsoft365Blog)

Opportunities**

- Enhanced Integration of Microsoft 365 Apps
- Opportunity to leverage the M365 header in Viva Glint to improve user navigation and access to other Microsoft 365 applications.
- Roles that might profit:
- Employees: Easier access to tools like Teams, SharePoint, and OneDrive can enhance productivity.
- IT Support: Reduced support tickets related to navigation issues.

- Improved User Experience through Centralized Access
- By centralizing access to various M365 apps within Viva Glint, users can experience a more streamlined workflow, reducing the time spent switching between applications.
- Roles that might profit:
- Managers: Improved efficiency in team collaboration and project management.
- HR: Enhanced employee engagement and feedback collection through integrated tools.

- Cost-Effective Training and Onboarding
- Utilizing the M365 header in Viva Glint can serve as a training tool for new employees, reducing the need for extensive onboarding sessions and materials.
- Roles that might profit:
- Training and Development Teams: Streamlined training processes can lead to lower costs and faster onboarding times.
- New Employees: A more intuitive interface can help them acclimate to the organization’s tools more quickly.

References:
- Microsoft Viva Overview: [Microsoft Viva](https://www.microsoft.com/en-us/microsoft-viva)
- Microsoft 365 Apps Integration: [Microsoft 365](https://www.microsoft.com/en-us/microsoft-365)

Potentional Risks**

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