check before: 2024-02-01
Product:
Bookings
Platform:
Web, World tenant
Status:
Launched
Change type:
Links:
Details:
With this change, users can configure their personal booking page from the Bookings home page itself.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-02-17
updated:
2024-03-22
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Increased load on the Bookings service due to user configuration activities
- Role Impacted: IT Operations Team
- Dependency: Increased demand may affect server performance and response times, potentially leading to service degradation.
- Need for monitoring and support for new user configurations
- Role Impacted: IT Support Team
- Dependency: Support staff may require additional training to assist users with the new configuration options.
- Direct Impact on IT Services
- Potential for increased incidents related to user errors during configuration
- Role Impacted: IT Service Management Team
- Dependency: Higher volume of support tickets may strain existing IT service management processes.
- Changes to the user interface may lead to confusion or misconfiguration
- Role Impacted: User Experience Team
- Dependency: User training materials and documentation may need to be updated to reflect the new features.
References:
- Microsoft Bookings Documentation: [Microsoft Bookings](https://docs.microsoft.com/en-us/microsoft-365/bookings/?view=o365-worldwide)
- ITIL Service Management Best Practices: [ITIL](https://www.axelos.com/best-practice-solutions/itil)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-03-22 | RM Status | In development | Launched |
Last updated 2 months ago
