382923 – Microsoft Viva: Viva Goals – New users can auto-claim licenses (archived)

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check before: 2025-07-01

Product:

Microsoft Viva, Microsoft Viva Goals

Platform:

World tenant, Online

Status:

Cancelled

Change type:

Admin impact

Links:

Details:

By creating the Auto-claim policy for any product, IT Admins will enable eligible new users to claim a license to the product when they sign in. This removes the dependency on the IT Admin and provides a seamless experience to end users. Viva Goals will be onboarded to this platform. This item is no longer accurate and is being removed from the roadmap.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-02-16

updated:
2024-12-19

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva's planned "Auto-claim licenses" feature for Viva Goals, intended to automate software license assignments for new users, has been removed from the roadmap, meaning IT administrators will continue manually assigning licenses.

Direct effects for Operations**

License Management Issues
Without proper preparation, new users may face difficulties in claiming licenses, leading to delays in access to necessary tools.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-goals-new-users-can-auto-claim-licenses/ba-p/3651230

User Experience Degradation
If the auto-claim policy is implemented without adequate communication, users may be confused about the licensing process, leading to frustration.
   - roles: End User, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Increased Support Tickets
Unprepared changes may lead to an influx of support requests from users unable to access Viva Goals, overwhelming the support team.
   - roles: Support Staff, IT Admin
   - references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=4c1b1e4e1b4e

Compliance Risks
Changes made without proper oversight may lead to compliance issues if users are granted access to sensitive data without proper checks.
   - roles: Compliance Officer, IT Admin
   - references: https://www.microsoft.com/en-us/security/business/compliance

Training Gaps
New users may not receive adequate training on how to use Viva Goals effectively, impacting productivity and user satisfaction.
   - roles: End User, Training Coordinator
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-19RM DescriptionBy creating the Auto-claim policy for any product, IT Admins will enable eligible new users to claim a license to the product when they sign in. This removes the dependency on the IT Admin and provides a seamless experience to end users. Viva Goals will be onboarded to this platform.By creating the Auto-claim policy for any product, IT Admins will enable eligible new users to claim a license to the product when they sign in. This removes the dependency on the IT Admin and provides a seamless experience to end users. Viva Goals will be onboarded to this platform. This item is no longer accurate and is being removed from the roadmap.
2024-12-19RM StatusIn developmentCancelled
2024-07-04RM ReleaseJuly CY2024July CY2025

Last updated 5 months ago

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