379674 – Outlook: OneDrive for Business available in classic Outlook for Windows

Product:

OneDrive, Outlook

Platform:

Windows Desktop, World tenant

Status:

Launched

Change type:

User impact

Links:

Details:

Quickly access your OneDrive without having to leave Outlook! Users can find and use the OneDrive app in classic Outlook for Windows, for a consistent and fast experience.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
Current Channel, Preview

Created:
2024-01-19

updated:
2024-08-30

Public Preview Start Date

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support and troubleshooting related to the integration of OneDrive within Outlook.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Potential performance issues or slowdowns in Outlook due to the additional functionality.
- Roles impacted: IT Operations Managers, System Administrators
- Need for monitoring and management of network bandwidth due to increased file access and sharing through OneDrive.
- Roles impacted: Network Administrators, IT Infrastructure Managers

- Direct Impact on IT Services
- Changes in service availability or performance metrics for both Outlook and OneDrive, potentially affecting SLAs.
- Roles impacted: Service Level Managers, IT Service Managers
- Risk of service interruptions during the rollout phase, leading to user dissatisfaction.
- Roles impacted: Change Managers, Incident Managers
- Dependencies on other integrated services (e.g., SharePoint, Teams) that may also be affected by the changes in OneDrive functionality.
- Roles impacted: Application Managers, Integration Specialists

- Direct Impact on IT Users
- User training and adaptation required for the new OneDrive functionality within Outlook, which may lead to initial productivity loss.
- Roles impacted: End Users, Department Managers
- Potential confusion or frustration among users if the integration does not work as expected or if there are bugs.
- Roles impacted: End Users, User Experience Designers
- Changes in file sharing and collaboration workflows that may require updates to existing processes or documentation.
- Roles impacted: Business Analysts, Process Owners

References:
- Microsoft 365 Blog: [OneDrive integration in Outlook](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/onedrive-for-business-in-classic-outlook-for-windows/)
- Microsoft Docs: [OneDrive for Business Overview](https://docs.microsoft.com/en-us/onedrive/onedrive-for-business)

Opportunities**

XXXXXXX ... free basic plan only

Potentional Risks**

XXXXXXX ... paid membership only