377676 – Microsoft Copilot (Microsoft 365): Usage reports – Microsoft Copilot with enterprise data protection

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check before: 2024-10-01

Product:

Copilot, Microsoft 365 admin center, Microsoft Search

Platform:

mobile, Web, World tenant

Status:

In development

Change type:

Links:

Details:

A new product usage report will be added in the Microsoft 365 admin center, providing insights into active usage of Microsoft Copilot with enterprise data protection. The report will include total active users, average daily active users, and active users per platform (e.g. Microsoft 365 App, Edge, Copilot.cloud.microsoft). Usage insights can be viewed as totals and trends for the past 7, 30, 90, or 180-day periods. The report will also show the last activity date per user, anonymized by default.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-05

updated:
2024-09-06

Docu to Check

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MS workload name

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explanation for non-techies**

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Direct effects for Operations**

Data Privacy Concerns
The introduction of usage reports may lead to concerns regarding user data privacy, especially if users are unaware of how their data is being tracked and reported. This could result in decreased trust in the system and reluctance to use Microsoft Copilot.
   - roles: IT Administrator, End User
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/12/understanding-data-privacy-in-microsoft-365/, https://www.forbes.com/sites/bernardmarr/2023/10/01/the-importance-of-data-privacy-in-the-age-of-ai/?sh=5c1e1c5e7c3e

User Experience Disruption
If the usage report feature is implemented without proper training or communication, users may experience confusion or frustration regarding the new reporting metrics and how they affect their usage of Microsoft Copilot.
   - roles: End User, Training Coordinator
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/15/optimizing-user-experience-in-microsoft-365/, https://www.techradar.com/news/how-to-improve-user-experience-in-software-development

Configutation Options**

Configure Usage Reports for Microsoft Copilot
Enable and configure usage reports to monitor Microsoft Copilot activity within your organization.
   - technical instructions: 1. Sign in to the Microsoft 365 admin center. 2. Navigate to Reports > Usage. 3. Select 'Microsoft Copilot' from the list of services. 4. Customize the date range and view the report details.
   - references: https://docs.microsoft.com/en-us/microsoft-365/admin/report-usage/reports-overview?view=o365-worldwide, https://docs.microsoft.com/en-us/microsoft-365/admin/report-usage/view-usage-reports?view=o365-worldwide

Restrict Access to Microsoft Copilot
Control who can access Microsoft Copilot features based on user roles or licenses.
   - technical instructions: 1. Go to the Microsoft 365 admin center. 2. Select Users > Active users. 3. Choose the user you want to restrict. 4. Under 'Licenses and Apps', uncheck the Microsoft Copilot license. 5. Save changes.
   - references: https://docs.microsoft.com/en-us/microsoft-365/admin/manage/manage-user-licenses?view=o365-worldwide, https://docs.microsoft.com/en-us/microsoft-365/admin/user-management/manage-users?view=o365-worldwide

Data Protection**

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IT Security**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-09-06RM DescriptionA new product usage report will be added in the Microsoft 365 admin center providing insights into active usage of Microsoft Copilot with commercial data protection. The report will include total active users, average daily active users, and active users per platform (i.e. Bing, Edge, Windows, copilot.microsoft.com, and Copilot mobile app). Usage insights can be viewed as totals and trends for the past 7, 30, 90 or 180-day periods. The report will also show the last activity date per user, anonymized by default.A new product usage report will be added in the Microsoft 365 admin center, providing insights into active usage of Microsoft Copilot with enterprise data protection. The report will include total active users, average daily active users, and active users per platform (e.g. Microsoft 365 App, Edge, Copilot.cloud.microsoft). Usage insights can be viewed as totals and trends for the past 7, 30, 90, or 180-day periods. The report will also show the last activity date per user, anonymized by default.
2024-09-06RM TitleMicrosoft Copilot (Microsoft 365): Usage reports - Microsoft Copilot with commercial data protectionMicrosoft Copilot (Microsoft 365): Usage reports - Microsoft Copilot with enterprise data protection
2024-07-31RM Product TagsMicrosoft Copilot (Microsoft 365)Microsoft Copilot (Microsoft 365), Microsoft 365 Admin Center
2024-05-08RM ReleaseMay CY2024October CY2024
2024-04-27RM Product TagsMicrosoft 365 Admin CenterMicrosoft Copilot (Microsoft 365)
2024-04-27RM TitleMicrosoft 365 admin center: Usage reports - Microsoft Copilot with commercial data protectionMicrosoft Copilot (Microsoft 365): Usage reports - Microsoft Copilot with commercial data protection

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