392097 – SharePoint: Change history reports

Product:

SharePoint

Platform:

Online, US Instances, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Create custom reports to monitor changes made to the SharePoint configuration across various levels of your organization. Review CSV reports of site actions or organization setting changes made within the last 180 days.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-06

updated:
2024-08-14

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased monitoring requirements
- IT Operations teams will need to allocate resources to analyze and review the custom reports generated from SharePoint.
- Potential need for additional training on interpreting CSV reports and understanding SharePoint configuration changes.
- Role Impact: IT Operations Managers, SharePoint Administrators.

- Change management processes
- Existing change management protocols may need to be updated to incorporate the new reporting features and ensure compliance with organizational policies.
- Increased documentation and communication efforts to inform stakeholders about the changes and their implications.
- Role Impact: Change Managers, Compliance Officers.

- Direct Impact on IT Services
- Service performance and availability
- The introduction of custom reporting may temporarily affect SharePoint performance during peak usage times, leading to potential slowdowns or outages.
- Dependencies on other services (e.g., Azure Active Directory for authentication) may also be impacted if they rely on SharePoint for configuration data.
- Role Impact: Service Delivery Managers, IT Support Teams.

- User experience and training
- Users may require training on how to access and interpret the new reports, which could lead to increased support requests during the transition period.
- Potential confusion among users regarding the changes in reporting and monitoring processes, impacting their workflow.
- Role Impact: User Training Coordinators, Help Desk Support.

References:
- Microsoft SharePoint Documentation: [Change history in SharePoint](https://docs.microsoft.com/en-us/sharepoint/dev/schema/change-history-in-sharepoint)
- ITIL Change Management Best Practices: [ITIL Change Management](https://www.axelos.com/best-practice-solutions/itil)

Data Protection**

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