180186 – Whiteboard: Copilot in Whiteboard (archived)

Product:

Copilot, Microsoft 365 Copilot, Teams, Whiteboard

Platform:

Android, iOS, Teams And Surface Devices, TeamsAndSurfaceDevices, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, Admin impact

Links:

Details:

Copilot in Whiteboard helps you kickstart and accelerate your ideation process to generate, categorize, and summarize your ideas.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-10-13

updated:
2024-04-02

Docu to Check

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MS workload name

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More Info URL

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Direct effects for Operations**

- Impact on IT Operations
- Increased resource consumption on servers hosting Microsoft 365 services due to the introduction of Copilot in Whiteboard.
- Roles impacted: IT Operations Team, System Administrators
- Dependency: Microsoft 365 infrastructure and network bandwidth
- Potential need for additional training and support for IT staff to manage new features and troubleshoot issues related to Copilot.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Dependency: Internal training resources and documentation

- Impact on IT Services
- Changes in user experience and functionality within Whiteboard may lead to increased support tickets and user inquiries.
- Roles impacted: IT Support Staff, User Experience Designers
- Dependency: Helpdesk ticketing system and user feedback mechanisms
- Integration with Teams may require updates to existing workflows and processes, potentially disrupting current collaboration practices.
- Roles impacted: Project Managers, Team Leaders
- Dependency: Microsoft Teams and Whiteboard integration settings

- Impact on IT Users
- Users may experience a learning curve with the new Copilot features, leading to temporary decreases in productivity.
- Roles impacted: All end-users, particularly those in collaborative roles
- Dependency: User training sessions and resources
- Potential for confusion or frustration if the Copilot features do not align with user expectations or existing workflows.
- Roles impacted: All end-users, particularly those in creative and brainstorming roles
- Dependency: User feedback channels and communication strategies

References:
- Microsoft Adoption: [Copilot in Whiteboard](https://adoption.microsoft.com/copilot)

Opportunities**

- Enhanced Collaboration Features
- Implement Copilot in Whiteboard to facilitate real-time brainstorming sessions, allowing teams to generate and categorize ideas more efficiently.
- Roles that might profit:
- Project Managers: Improved ideation processes can lead to faster project kick-offs.
- Product Development Teams: Enhanced brainstorming can lead to more innovative product features.

- Streamlined Meeting Workflows
- Integrate Copilot with Microsoft Teams to allow seamless transitions between meetings and ideation sessions in Whiteboard, reducing time spent on switching tools.
- Roles that might profit:
- Team Leaders: More efficient meetings can lead to better time management and productivity.
- IT Administrators: Reduced complexity in managing multiple tools can streamline IT operations.

- Improved User Training and Adoption
- Utilize the resources from Microsoft’s adoption site to create tailored training sessions for employees on how to effectively use Copilot in Whiteboard, enhancing user experience and reducing support requests.
- Roles that might profit:
- HR and Training Departments: Better-trained employees can lead to increased productivity and reduced onboarding time.
- IT Support Teams: Fewer support tickets related to tool usage can improve overall IT operations efficiency.

References:
- Microsoft Adoption: [Copilot in Whiteboard](https://adoption.microsoft.com/copilot)

Potentional Risks**

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Data Protection**

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Hypothetical Work Council Statement**

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DPIA Draft**

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