check before: 2025-02-28
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook, Windows
Platform:
Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Users of New Outlook for Windows will soon be able to set custom account descriptions to better identify multiple accounts. The feature rolls out from late February 2025 (Targeted Release) to late September 2025 (General Availability) with no admin action required.
Details:
Updated September 23, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook.
This message applies to New Outlook for Windows.
This message is associated with Microsoft 365 Roadmap ID 470602.
[When this will happen:]
Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025.
General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late September 2025 (previously mid-September).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-01-17
updated:
2025-09-24
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Without prior preparation, users may become confused about their accounts if they are not informed about the new custom description feature, leading to potential mismanagement of emails and tasks.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470602
Increased Support Requests
The introduction of custom account descriptions may lead to an increase in support requests from users who are unaware of the feature or how to use it, impacting IT support resources.
- roles: IT Support Staff, Help Desk Agents
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470602
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-09-24 | MC Last Updated | 07/24/2025 17:24:00 | 2025-09-23T21:21:02Z |
| 2025-09-24 | MC Messages | Updated July 24, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by mid-September 2025 (previously late July). | Updated September 23, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late September 2025 (previously mid-September). |
| 2025-09-24 | MC End Time | 10/27/2025 08:00:00 | 2025-11-10T08:00:00Z |
| 2025-09-24 | MC Summary | Users of New Outlook for Windows will soon be able to set custom account descriptions to better identify multiple accounts. The feature rolls out from late February to mid-September 2025, requires no admin action, and is enabled by default. Users can manage descriptions in Outlook Settings under Accounts. | Users of New Outlook for Windows will soon be able to set custom account descriptions to better identify multiple accounts. The feature rolls out from late February 2025 (Targeted Release) to late September 2025 (General Availability) with no admin action required. |
| 2025-07-25 | MC Last Updated | 06/04/2025 18:20:23 | 2025-07-24T17:24:00Z |
| 2025-07-25 | MC Messages | Updated June 4, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late July 2025 (previously late May). | Updated July 24, 2025: We have updated the timeline. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by mid-September 2025 (previously late July). |
| 2025-07-25 | MC End Time | 09/15/2025 09:00:00 | 2025-10-27T08:00:00Z |
| 2025-07-25 | MC Summary | Users of the New Outlook for Windows can set custom descriptions for their accounts, aiding in account identification. The rollout starts in late February 2025 for Targeted Release and completes by late July 2025 for General Availability. No admin action is required, but user notification is recommended. | Users of New Outlook for Windows will soon be able to set custom account descriptions to better identify multiple accounts. The feature rolls out from late February to mid-September 2025, requires no admin action, and is enabled by default. Users can manage descriptions in Outlook Settings under Accounts. |
| 2025-06-05 | MC Last Updated | 05/07/2025 22:14:50 | 2025-06-04T18:20:23Z |
| 2025-06-05 | MC Messages | Updated May 7, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late May 2025 (previously late April). | Updated June 4, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late July 2025 (previously late May). |
| 2025-06-05 | MC End Time | 07/07/2025 09:00:00 | 2025-09-15T09:00:00Z |
| 2025-06-05 | MC Summary | Users of the New Outlook for Windows can set custom descriptions for their accounts, aiding in easier identification. This feature will roll out from late February 2025 to late May 2025. No admin action is required, but notifying users and updating documentation is recommended. | Users of the New Outlook for Windows can set custom descriptions for their accounts, aiding in account identification. The rollout starts in late February 2025 for Targeted Release and completes by late July 2025 for General Availability. No admin action is required, but user notification is recommended. |
| 2025-05-08 | MC Last Updated | 02/11/2025 21:44:43 | 2025-05-07T22:14:50Z |
| 2025-05-08 | MC Messages | Updated February 11, 2025: We have updated the title and content. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late April 2025. | Updated May 7, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late May 2025 (previously late April). |
| 2025-05-08 | MC Summary | New Outlook for Windows will soon allow users to set custom descriptions for their accounts, aiding in easier identification. This feature, part of Microsoft 365 Roadmap ID 470602, will roll out from late February to April 2025, with no admin action required for the update. | Users of the New Outlook for Windows can set custom descriptions for their accounts, aiding in easier identification. This feature will roll out from late February 2025 to late May 2025. No admin action is required, but notifying users and updating documentation is recommended. |
| 2025-05-08 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-05-08 | MC End Time | 06/13/2025 09:00:00 | 2025-07-07T09:00:00Z |
| 2025-02-12 | MC Messages | Coming soon to Microsoft Outlook: Outlook users will be able to set custom descriptions for their accounts, making it easier to identify their multiple accounts in the Outlook folder list as well as various lists and menus across Outlook. This message applies to Outlook for Windows.
This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late April 2025. | Updated February 11, 2025: We have updated the title and content. Thank you for your patience.
Coming soon to Microsoft New Outlook: Users of the New Outlook for Windows can now set custom descriptions for their accounts, making it easier to identify their multiple accounts in the New Outlook folder list as well as various lists and menus across Outlook. This message applies to New Outlook for Windows. This message is associated with Microsoft 365 Roadmap ID 470602. [When this will happen:] Targeted Release: We will begin rolling out in late February 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out in late March 2025 and expect to complete by late April 2025. |
| 2025-02-12 | MC Title | Microsoft Outlook: Users can set custom account descriptions | (Updated) Microsoft Outlook: Users can set custom account descriptions |
| 2025-02-12 | MC Last Updated | 01/17/2025 00:53:23 | 2025-02-11T21:44:43Z |
| 2025-02-12 | MC Summary | Outlook for Windows will soon allow users to set custom descriptions for their accounts, aiding in easier identification. This feature, part of Microsoft 365 Roadmap ID 470602, will roll out from late February to April 2025, with no admin action required for the update. | New Outlook for Windows will soon allow users to set custom descriptions for their accounts, aiding in easier identification. This feature, part of Microsoft 365 Roadmap ID 470602, will roll out from late February to April 2025, with no admin action required for the update. |
Last updated 4 weeks ago ago
