MC979816 – (Updated) Plan for Change: Removing ‘Incomplete user enrollment’ report from Intune (archived)

Product:

Intune, Microsoft 365 admin center, Microsoft Graph

Platform:

Developer, Online, World tenant

Status:

Change type:

Admin impact, Updated message

Links:

MC1121495

Details:

Summary:
The removal of the 'Incomplete user enrollment' report from Intune has been delayed. Once removed, the report and related Graph APIs will be inaccessible. Organizations should update documentation, notify admins, and use the 'Enrollment failures report' for enrollment details.

Details:
Updated April 1, 2025: The timeline for this change has been delayed. Thank you for your patience.
In an upcoming release, we are removing the Incomplete user enrollment report (Devices > Monitor > Incomplete user enrollment) from the Intune admin center, along with the corresponding Graph APIs; getEnrollmentAbandonmentDetailsReport, getEnrollmentAbandonmentSummaryReport, and getEnrollmentFailureDetailsReport.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:

Created:
2025-01-15

updated:
2025-04-02

Task Type

XXXXXXX ... free basic plan only

Docu to Check

XXXXXXX ... free basic plan only

MS How does it affect me

XXXXXXX ... free basic plan only

MS Preperations

XXXXXXX ... free basic plan only

MS Urgency

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

linked item details

XXXXXXX ... free basic plan only

summary for non-techies**

XXXXXXX ... free basic plan only

Direct effects for Operations**

Loss of Reporting Capability
The removal of the 'Incomplete user enrollment' report will lead to a lack of visibility into user enrollment issues, potentially causing delays in addressing user problems.
   - roles: IT Admin, Support Staff
   - references: https://learn.microsoft.com/mem/intune/enrollment/enrollment-report-company-portal-abandon

Disruption of Automation
Scripts and automation relying on the removed Graph APIs will fail, disrupting workflows and processes that depend on these reports.
   - roles: DevOps Engineer, IT Admin
   - references: https://learn.microsoft.com/mem/intune/enrollment/view-enrollment-reports#enrollment-failures-report

Increased User Frustration
Without access to the 'Incomplete user enrollment' report, users may experience longer resolution times for enrollment issues, leading to frustration and decreased productivity.
   - roles: End User, Support Staff
   - references: https://learn.microsoft.com/mem/intune/enrollment/enrollment-report-company-portal-abandon

Need for Documentation Updates
Organizations will need to invest time in updating documentation and training materials to reflect the changes, which can lead to temporary confusion among staff.
   - roles: IT Admin, Training Coordinator
   - references: https://learn.microsoft.com/mem/intune/enrollment/view-enrollment-reports#enrollment-failures-report

Dependency on Alternative Reports
Organizations will need to rely on the 'Enrollment failures report' for insights, which may not provide the same level of detail as the removed report, potentially leading to oversight.
   - roles: IT Admin, Data Analyst
   - references: https://learn.microsoft.com/mem/intune/enrollment/view-enrollment-reports#enrollment-failures-report

Configutation Options**

XXXXXXX ... paid membership only

Opportunities**

XXXXXXX ... free basic plan only

Potentional Risks**

XXXXXXX ... paid membership only

IT Security**

XXXXXXX ... paid membership only

explanation for non-techies**

In the world of technology, updates and changes are a regular occurrence, much like how laws and regulations evolve over time. Recently, there's been a change in Microsoft Intune, a tool used for managing devices and applications in a business setting. Imagine Intune as a virtual office manager that helps keep track of all the devices your employees use, ensuring they are properly set up and secure.

Previously, Intune had a feature called the "Incomplete user enrollment" report. Think of this report as a checklist that showed which employees hadn't finished setting up their work devices. However, Microsoft has decided to remove this report, similar to how a company might decide to retire an old filing system in favor of a more efficient one.

This change means that if you were using this report to track device setups, you'll need to adjust your processes. It's like switching from paper files to digital records; you need to update your methods and inform your team about the new system. Instead of the "Incomplete user enrollment" report, Microsoft suggests using the "Enrollment failures" report. This new report is like a more comprehensive checklist that not only shows incomplete setups but also highlights any problems that occurred during the process.

Additionally, any automated scripts or tools that relied on the old report will need to be updated. It's akin to updating your legal templates when a new law comes into effect, ensuring everything runs smoothly and remains compliant.

In summary, while this change requires some adjustments, it ultimately aims to streamline the process and provide more detailed insights into device enrollments. Just as in law or management, staying adaptable and informed is key to navigating these updates effectively.