check before: 2025-02-28
Product:
Microsoft 365 Apps, Outlook, Teams, Windows
Platform:
Online, Windows Desktop, World tenant
Status:
Feature Rollout Status Not Supported
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft Teams will soon allow users to set file open preferences for Word, Excel, and PowerPoint links, extending this setting to other Microsoft 365 apps like classic Outlook. The rollout will occur from early May to late June 2025. No admin action is required, but user notification is recommended.
Details:
Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps.
This message applies to Teams for Windows desktop.
This message is associated with Microsoft 365 Roadmap ID 471000.
[When this will happen:]
Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late June 2025 (previously late May).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-12-28
updated:
2025-06-14
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused about the new file open preferences, leading to frustration when files do not open as expected, especially if they are accustomed to previous settings.
- roles: End Users, Support Staff
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Increased Support Tickets
The change may lead to an increase in support tickets as users seek assistance with the new preferences, impacting the IT support team's workload.
- roles: Support Staff, IT Operations
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Workflow Disruption
Users may experience disruptions in their workflow if the new file opening preferences do not align with their established processes, leading to decreased productivity.
- roles: End Users, Project Managers
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Configutation Options**
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Opportunities**
Enhanced User Experience with File Open Preferences
The ability to set file open preferences across Microsoft 365 apps will streamline the user experience by allowing employees to open files in their preferred environment (browser, desktop app, or Teams). This consistency can reduce confusion and increase productivity as users can work in their preferred format without having to adjust settings repeatedly across different applications.
- next-steps: Communicate the new feature to users, providing training or documentation on how to set their preferences. Gather user feedback post-implementation to assess satisfaction and identify any further improvements needed.
- roles: End Users, IT Support, Training Coordinators
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Reduced IT Support Overhead
By allowing users to set their own file open preferences, the demand on IT support for assistance with file opening issues may decrease. This change can empower users to resolve their own issues, reducing the volume of support tickets related to file access and usability across different applications.
- next-steps: Monitor support ticket trends before and after the rollout to measure impact. Consider developing self-service resources or FAQs to assist users with common questions regarding the new feature.
- roles: IT Support, Help Desk Staff, IT Management
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Improved Collaboration Across Teams
With the new file open preferences, collaboration between teams using different Microsoft 365 applications will be more seamless. Users can easily share and access documents without worrying about compatibility issues, leading to enhanced teamwork and project efficiency.
- next-steps: Encourage teams to utilize the new feature during collaborative projects. Collect feedback on how the feature impacts collaboration and identify any additional needs or improvements for future updates.
- roles: Project Managers, Team Leaders, Collaboration Specialists
- references: https://support.microsoft.com/topic/open-file-links-directly-in-microsoft-365-desktop-apps-from-teams-and-classic-outlook-7c1a08d0-54d0-499e-992e-2c41f70b59a1, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=471000
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-06-14 | MC Last Updated | 03/13/2025 00:21:08 | 2025-06-13T18:06:21Z |
| 2025-06-14 | MC Messages | Updated March 12, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. | Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late June 2025 (previously late May). |
| 2025-06-14 | MC End Time | 07/07/2025 09:00:00 | 2025-08-11T09:00:00Z |
| 2025-06-14 | MC Summary | Microsoft Teams will soon allow users to set preferences for opening Microsoft Word, Excel, and PowerPoint files from links, extending to other Microsoft 365 apps like classic Outlook. The rollout starts in early May 2025 and completes by late May 2025. No admin action is required, but user notification is recommended. | Microsoft Teams will soon allow users to set file open preferences for Word, Excel, and PowerPoint links, extending this setting to other Microsoft 365 apps like classic Outlook. The rollout will occur from early May to late June 2025. No admin action is required, but user notification is recommended. |
| 2025-03-13 | MC Last Updated | 02/20/2025 20:38:52 | 2025-03-13T00:21:08Z |
| 2025-03-13 | MC Messages | Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously early March) and expect to complete by mid-April 2025 (previously mid-March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously mid-March) and expect to complete by late April 2025 (previously late March). | Updated March 12, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. |
| 2025-03-13 | MC End Time | 06/09/2025 09:00:00 | 2025-07-07T09:00:00Z |
| 2025-03-13 | MC Summary | Users will soon be able to set preferences for opening Microsoft Word, Excel, and PowerPoint files from Teams, extending this feature to other Microsoft 365 apps like classic Outlook. The rollout begins in April 2025 and will complete by late April 2025. No admin action is required. | Microsoft Teams will soon allow users to set preferences for opening Microsoft Word, Excel, and PowerPoint files from links, extending to other Microsoft 365 apps like classic Outlook. The rollout starts in early May 2025 and completes by late May 2025. No admin action is required, but user notification is recommended. |
| 2025-03-01 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-02-28 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-02-21 | MC Messages | Updated January 23, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early March 2025 (previously late February) and expect to complete by mid-March 2025 (previously early March). General Availability (Worldwide): We will begin rolling out mid-March 2025 (previously early March) and expect to complete by late March 2025 (previously mid-March). | Updated February 20, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously early March) and expect to complete by mid-April 2025 (previously mid-March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously mid-March) and expect to complete by late April 2025 (previously late March). |
| 2025-02-21 | MC Title | Microsoft Teams: File open preferences will extend to more Microsoft 365 apps | (Updated) Microsoft Teams: File open preferences will extend to more Microsoft 365 apps |
| 2025-02-21 | MC End Time | 05/30/2025 09:00:00 | 2025-06-09T09:00:00Z |
| 2025-02-21 | MC Last Updated | 01/24/2025 22:14:17 | 2025-02-20T20:38:52Z |
| 2025-02-21 | MC Summary | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between early March and late March 2025. No admin action is required. | Users will soon be able to set preferences for opening Microsoft Word, Excel, and PowerPoint files from Teams, extending this feature to other Microsoft 365 apps like classic Outlook. The rollout begins in April 2025 and will complete by late April 2025. No admin action is required. |
| 2025-01-25 | MC Messages | Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps.
This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out late February 2025 and expect to complete by early March 2025. General Availability (Worldwide): We will begin rolling out early March 2025 and expect to complete by mid-March 2025. | Updated January 23, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: Users will be able to set their preference for how their cloud-hosted Microsoft Word, Microsoft Excel and Microsoft PowerPoint files should open when they select links for these files from Teams. The new setting (open in a browser, desktop app, or directly in Teams) will extend to links selected in other Microsoft365 apps, starting with classic Microsoft Outlook, Word, Excel, and PowerPoint, for greater consistency across apps. This message applies to Teams for Windows desktop. This message is associated with Microsoft 365 Roadmap ID 471000. [When this will happen:] Targeted Release: We will begin rolling out early March 2025 (previously late February) and expect to complete by mid-March 2025 (previously early March). General Availability (Worldwide): We will begin rolling out mid-March 2025 (previously early March) and expect to complete by late March 2025 (previously mid-March). |
| 2025-01-25 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-01-25 | MC Feature Status | Feature Rollout Status Not Supported | |
| 2025-01-25 | MC Last Updated | 12/27/2024 21:49:30 | 2025-01-24T22:14:17Z |
| 2025-01-25 | MC Summary | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between late February and mid-March 2025. No admin action is required. | Microsoft Teams will soon allow users to set preferences for opening Word, Excel, and PowerPoint files from Teams and other Microsoft 365 apps. This feature, starting with Teams for Windows desktop and classic Outlook, is expected to roll out between early March and late March 2025. No admin action is required. |
Last updated 1 month ago ago
