check before: 2024-03-27
Product:
Windows
Platform:
Education, Windows Desktop, World tenant
Status:
Change type:
Admin impact
Links:
Details:
On June 11, 2024, Enterprise, Education, and IoT Enterprise editions of Windows 10, version 21H2 will reach end of servicing. The upcoming June 2024 security update, to be released on June 11, 2024, will be the last update available for this version. After this date, devices running this version will no longer receive monthly security and preview updates containing protections from the latest security threats.
To help keep you protected and productive, Windows Update will automatically initiate a feature update for Windows 10 business devices not managed by IT departments when these are nearing end of servicing. Moving to Windows 10, version 22H2 keeps your device supported and receiving monthly updates that are critical to security and ecosystem health.
As always, we recommend that you upgrade eligible devices to Windows 11. For detailed information, see the Windows 10 Enterprise and Education and Windows 10 IoT Enterprise lifecycle pages. For information about servicing timelines and lifecycle, see Windows 10 release information, Windows 11 release information, Lifecycle FAQ - Windows, and Microsoft Lifecycle Policy search tool.
Change Category:
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Scope:
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Release Phase:
Created:
2024-03-14
updated:
2024-03-14
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Increased workload for IT administrators to manage the upgrade process for devices running Windows 10, version 21H2.
- Roles impacted: IT Administrators, IT Support Staff
- Potential for service disruptions during the upgrade process, leading to downtime for users.
- Roles impacted: IT Operations Managers, Service Desk Teams
- Need for thorough testing of applications and services on Windows 10, version 22H2 and Windows 11 to ensure compatibility.
- Roles impacted: Application Support Teams, QA Teams
- Impact on IT Services
- Risk of security vulnerabilities if devices are not upgraded before the end of servicing date, leading to potential data breaches.
- Roles impacted: Security Teams, Compliance Officers
- Dependency on third-party applications that may not support newer versions, causing service interruptions.
- Roles impacted: Application Owners, IT Service Managers
- Increased demand for support tickets related to upgrade issues, affecting overall service delivery.
- Roles impacted: Help Desk Staff, IT Service Management Teams
- Impact on IT Users
- Users may experience disruptions or loss of access to critical applications during the upgrade process.
- Roles impacted: End Users, Business Unit Managers
- Potential for user resistance to change, leading to decreased productivity and morale.
- Roles impacted: HR Teams, Change Management Teams
- Need for user training on new features and changes in the upgraded operating system, which may require additional resources.
- Roles impacted: Training Coordinators, User Experience Teams
References:
- Microsoft Lifecycle Policy: https://learn.microsoft.com/lifecycle/faq/windows
- Windows 10 Release Information: https://learn.microsoft.com/windows/release-health/release-information
- Windows 11 Release Information: https://learn.microsoft.com/windows/release-health/windows11-release-information
Opportunities**
- Upgrade to Windows 11
- Opportunity to enhance security and user experience by moving to a more modern operating system with improved features and support.
- Roles that might profit:
- IT Administrators (for managing updates and security)
- End Users (for improved productivity and user interface)
- Reference: [Windows 11 Release Information](https://learn.microsoft.com/windows/release-health/windows11-release-information)
- Streamline IT Operations with Automated Update Management
- Implement a centralized update management system to automate the upgrade process for devices nearing end of servicing, reducing manual intervention and potential errors.
- Roles that might profit:
- IT Operations Teams (for efficiency and reduced workload)
- Security Teams (for ensuring all devices are up-to-date and secure)
- Reference: [Windows Update for Business](https://learn.microsoft.com/windows/deployment/update/windows-update-for-business)
- Evaluate Licensing Costs with Windows 10 and 11 Transition
- Assess current licensing agreements and explore potential savings by transitioning to Windows 11, which may offer better licensing options or bundling with other Microsoft services.
- Roles that might profit:
- Finance Teams (for cost analysis and budgeting)
- IT Administrators (for understanding licensing implications)
- Reference: [Microsoft Licensing Overview](https://learn.microsoft.com/licensing/overview)
Potentional Risks**
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Last updated 1 year ago ago
