check before: 2024-03-20
Product:
Microsoft 365 Apps, Microsoft 365 suite, Outlook, Teams
Platform:
Developer, Web, World tenant
Status:
Change type:
User impact, Admin impact
Links:
Details:
Summary:
Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains. The previous domains will be redirected to cloud.microsoft in the coming months. Users will be redirected to applications under cloud.microsoft domains gradually and automatically. No specific user action is required. Admins should ensure that connections to *.cloud.microsoft are not blocked from their clients and enterprise networks.
Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.
Microsoft Service Health Status Page (https://status.cloud.microsoft)
Microsoft Setup (https://setup.cloud.microsoft)
A full list of product experiences already being delivered on this domain can be found here: see list at Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.
Change Category:
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Scope:
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Release Phase:
Created:
2024-03-06
updated:
2024-08-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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Direct effects for Operations**
- Impact on IT Operations
- Potential service interruptions during the transition period as users are redirected to the new cloud.microsoft domain.
- Roles impacted: IT Operations Team, Network Administrators
- Need for monitoring and troubleshooting of connectivity issues related to the new domain.
- Roles impacted: IT Support Staff, Network Engineers
- Impact on IT Services
- Applications and services that rely on the old domains may experience functionality issues if not updated to support the new domain.
- Roles impacted: Application Developers, IT Service Managers
- Dependency on third-party integrations that may not recognize the new domain, leading to potential service disruptions.
- Roles impacted: Integration Specialists, IT Architects
- Impact on IT Users
- Users may experience confusion or uncertainty regarding the new domain, especially if they are accustomed to the old URLs.
- Roles impacted: End Users, Training Coordinators
- Users may need to adapt to new security protocols associated with the cloud.microsoft domain, which could affect their access to services.
- Roles impacted: End Users, Help Desk Staff
- Impact on IT Administrators
- Administrators will need to ensure that all internal documentation and resources are updated to reflect the new domain, which may require significant effort.
- Roles impacted: IT Administrators, Documentation Specialists
- Increased workload for administrators to educate users about the changes and ensure compliance with the new domain access requirements.
- Roles impacted: IT Trainers, Change Management Teams
- Dependencies and Interdependencies
- The transition may affect other Microsoft services that rely on the same infrastructure, necessitating a review of all connected services.
- Roles impacted: IT Architects, Service Delivery Managers
- Collaboration tools (e.g., Teams, Outlook) may require updates to in-house applications to ensure continued functionality post-transition.
- Roles impacted: Application Developers, IT Project Managers
References:
- Microsoft 365 Enterprise documentation on cloud.microsoft domain: [Microsoft Learn](https://learn.microsoft.com/en-us/microsoft365/enterprise/cloud-microsoft-domain?view=o365-worldwide)
- Microsoft Teams app extension guidance: [Microsoft Learn](https://learn.microsoft.com/en-us/microsoftteams/platform/m365-apps/extend-m365-teams-personal-tab?tabs=manifest-teams-toolkit)
- Microsoft Service Health Status Page: [Status Page](https://status.cloud.microsoft)
Opportunities**
- Improve User Education and Awareness
- Develop training sessions and materials to educate users about the new cloud.microsoft domain.
- Ensure that users understand the significance of the change, including security benefits and how to recognize the new domain.
- Roles benefiting: All users, especially those in customer-facing roles who rely on Microsoft 365 applications.
- Update Internal Documentation and Resources
- Review and update all internal documentation, links, and resources to reflect the new cloud.microsoft domain.
- This will minimize user confusion and ensure that all references are current.
- Roles benefiting: IT Administration, Documentation Teams, and Training Departments.
- Collaborate with Developers for App Compatibility
- Partner with developers of in-house Teams apps to ensure they are compatible with the new cloud.microsoft domain.
- Follow the guidelines provided by Microsoft to extend Teams personal tab apps across Microsoft 365.
- Roles benefiting: Development Teams, IT Operations, and Application Support Teams.
- Monitor Service Health and Connectivity
- Utilize the Microsoft Service Health Status Page to monitor the transition and ensure that services are running smoothly.
- Proactively address any connectivity issues related to the new domain to maintain user experience.
- Roles benefiting: IT Operations, Network Administrators, and Help Desk Support.
- Evaluate Licensing and Cost Implications
- Review current licensing agreements to identify any potential changes or savings as a result of the transition to the cloud.microsoft domain.
- Assess whether any new licensing options become available that could reduce costs.
- Roles benefiting: IT Finance, Procurement Teams, and IT Administration.
For further details, you can refer to the following resources:
- [What is cloud.microsoft? - Microsoft Support](https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b)
- [Introducing cloud.microsoft - Microsoft Tech Community](https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961)
Potentional Risks**
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Data Protection**
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Hypothetical Work Council Statement**
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DPIA Draft**
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** AI generated content. This information must be reviewed before use.
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Last updated 9 months ago ago
