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MC207726 – Known issue update: Password reset token missing on some MDM-managed iOS devices (Intune) (archived)

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check before: 2020-04-01

Product:

Intune, Microsoft Endpoint Manager

Platform:

iOS, World tenant

Status:

Change type:

Links:

MC203629

Details:

Intune recently shared a known issue in MC203629, whereby about 1% of devices Intune enrolled with iOS 13+ do not return the token needed to allow a passcode reset. Apple has now addressed the bug in 13.3.1 and higher, however, simply updating to 13.3.1 cannot fix already-enrolled devices. Devices without a password reset token will need to update to 13.3.1, then unenroll and reenroll in the service.

Change Category:
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Scope:
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Release Phase:

Created:
2020-03-26

updated:
2020-03-26

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Last updated 2 years ago

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