check before: 2026-02-24
Product:
Entra, Intune, Windows, Windows 365
Platform:
Online, Windows Desktop, World tenant
Status:
Change type:
Admin impact
Links:
Details:
Windows first sign-in restore experience is now generally available as part of Windows Backup for Organizations. Users signing in for the first time on an eligible device will see a restore experience at first sign-in, even if it was missed the first time the device was turned on (Windows out of box experience). This allows users to restore Windows settings, restore their Microsoft Store app list, or choose to configure the device as new.
This update extends restore capabilities beyond Microsoft Entra-joined devices to support hybrid-managed environments, improving readiness for new or reimaged Windows 11 devices. For more information, see Windows first sign-in restore experience now available
When this will happen:
General availability begins with devices that have installed Windows updates released February 24, 2026, and later.
Change Category:
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Scope:
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Release Phase:
Created:
2026-02-25
updated:
2026-02-25
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
The new Windows 11 first sign-in restore experience allows users to either restore previous settings and apps or set up a device from scratch, particularly benefiting businesses managing multiple devices through Windows Backup for Organizations and Microsoft Entra, with IT administrators controlling this feature via Microsoft Intune or Group Policy.
Direct effects for Operations**
User Experience Disruption
If the first sign-in restore experience is enabled without proper preparation, users may face confusion or frustration during their initial sign-in process, potentially leading to delays in productivity as they navigate unexpected prompts or options.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/windows/configuration/windows-backup, https://aka.ms/FirstSignInRestore
Increased Support Requests
Unprepared users may require additional support from IT staff due to misunderstandings about the new restore options, leading to an increase in support tickets and resource allocation for troubleshooting.
- roles: IT Support Staff, System Administrators
- references: https://learn.microsoft.com/windows/configuration/windows-backup, https://learn.microsoft.com/entra/fundamentals/what-is-entra
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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