MC1230448 – Plan for Change: Improving Intune reporting accuracy

Intune Icon

check before: 2026-02-28

Product:

Intune

Platform:

Online, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Summary:
Starting late February 2026, Intune will exclude devices inactive for 12+ months from reports to improve accuracy. This may reduce reported device counts but reflects active devices only. No action is needed; ensure devices check in to remain in reports.

Details:
Expected in late February 2026, we are improving reporting accuracy in Intune by cleaning up stale device records. Devices that have not checked in for 12 months will be classified as inactive and excluded from reporting views. This update ensures that device counts and reporting metrics more accurately reflect your active, managed devices.

Change Category:
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Scope:
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Release Phase:

Created:
2026-02-11

updated:
2026-02-11

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

Starting in late February 2026, Intune will exclude devices that haven't checked in for over 12 months from its reports, providing a more accurate representation of actively managed devices.

Direct effects for Operations**

Reduction in Device Count Reporting
Devices inactive for 12+ months will be excluded from reports, leading to a decrease in total device counts shown in reporting views.
   - roles: IT Administrators, Device Managers
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/announcing-intune-reporting-improvements/ba-p/1234567

Potential Misinterpretation of Active Devices
The reduction in reported device counts may lead to confusion or misinterpretation regarding the actual number of active devices in the organization.
   - roles: IT Administrators, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/improving-intune-reporting-accuracy/

User Experience Impact
Users may experience issues if they expect certain devices to appear in reports, leading to potential frustration if they are unaware of the inactivity policy.
   - roles: End Users, Help Desk Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/improving-intune-reporting-accuracy/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 4 weeks ago ago

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