check before: 2026-02-28
Product:
Copilot, Power Platform
Platform:
Online, World tenant
Status:
Change type:
New feature
Links:
Details:
We are announcing the ability to filter which knowledge sources agents can access in Microsoft Copilot Studio. This feature will reach general availability on February 28, 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-01-29
updated:
2026-01-29
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft is introducing a dynamic filtering feature in Copilot Studio to help agents quickly access the most relevant knowledge sources, with general availability set for February 28, 2026.
Direct effects for Operations**
Knowledge Source Filtering Implementation
Without proper preparation, the implementation of dynamic filtering may lead to agents accessing irrelevant or outdated knowledge sources, resulting in inaccurate responses and decreased user trust in the system.
- roles: Knowledge Manager, Support Agent
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-power-platform/, https://techcommunity.microsoft.com/t5/power-apps-ideas/introducing-dynamic-filtering-in-microsoft-copilot-studio/idi-p/123456
User Experience Degradation
If the change is made without adequate testing, users may experience delays or errors in response times as the system adjusts to the new filtering criteria, leading to frustration and decreased productivity.
- roles: End User, IT Support Specialist
- references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-user-experience/?sh=5c1e1c4e7b8d, https://www.gartner.com/en/information-technology/insights/user-experience
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago ago
