check before: 2026-01-24
Product:
Intune, OneDrive, Outlook, Windows, Windows Autopatch, Windows Server
Platform:
Online, Windows Desktop, World tenant
Status:
Change type:
Admin impact
Links:
Details:
(Updated 1/26 to adjust Windows Server entries and links)
Microsoft released today a resolution for an issue observed after installing the January 2026 Windows security update. This issue may cause applications that open or save files stored in cloud‑backed locations to become unresponsive or display errors. Some installations of Outlook may also become unresponsive and fail to open when PST files are stored in cloud‑backed storage such as OneDrive.
An out-of-band (OOB) update was released today, January 24, 2026, to address this issue. This cumulative update includes all protections and improvements from the January 2026 Windows security update released January 13, 2026, as well as from the OOB update released on January 17, 2026 (which introduced fixes for two known issues: remote desktop connections and hibernation failures).
This OOB update is available through Windows Update for Windows 11 devices running the updates released this month. To install it, open Settings > Windows Update, and select Download and install. Note that this update will show up in Windows Update only if you have installed one of the updates released in January that caused this issue. Some devices may install the update automatically. For supported versions of Windows Server and Windows 10, the OOB update is available from the Microsoft Update Catalog. Refer to the KB articles below for detailed information and installation steps.
Windows 11, versions 25H2 and 24H2: KB5078127
Windows 11 Enterprise versions 25H2 and 24H2: Hotpatch KB5078167
Windows 11, version 23H2: KB5078132
Windows 10 ESU (22H2) and Windows 10 Enterprise LTSC 2021: KB5078129
Windows Server 2025: KB5078135
Windows Server, version 23H2: KB5078133
Windows Server 2022: KB5078136
Windows Server 2022 Datacenter: Azure Edition: Hotpatch KB5078238
Windows Server 2019 and Windows 10 Enterprise LTSC 2019: KB5078131
IT administrators using Microsoft Intune or Windows Autopatch should follow the guidance below for installing the OOB update via Windows Update.
Expedite Windows quality updates in Microsoft Intune
Deploy an expedited quality update using Windows Autopatch
Change Category:
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Scope:
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Release Phase:
Created:
2026-01-25
updated:
2026-01-27
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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summary for non-techies**
Microsoft released an out-of-band update to fix issues with applications like OneDrive and Outlook freezing or showing errors after the January 2026 Windows security update, available through Windows Update for Windows 11 and the Microsoft Update Catalog for Windows Server and Windows 10.
Direct effects for Operations**
Application Unresponsiveness
Applications that open or save files in cloud-backed locations may become unresponsive, leading to productivity loss.
- roles: IT Administrators, End Users
- references: https://support.microsoft.com/help/5078127, https://support.microsoft.com/help/5078129
Outlook Failures
Outlook may fail to open or become unresponsive when PST files are stored in cloud-backed storage, affecting email access.
- roles: End Users, IT Support
- references: https://support.microsoft.com/help/5078131, https://support.microsoft.com/help/5078132
Increased Support Tickets
The issues may lead to an increase in support tickets as users report problems, straining IT resources.
- roles: IT Support, Help Desk Staff
- references: https://learn.microsoft.com/windows/release-health/status-windows-11-23H2#3764msgdesc, https://learn.microsoft.com/windows/release-health/status-windows-11-25h2#2738msgdesc
User Frustration
Frequent application errors can lead to user frustration and decreased morale, impacting overall productivity.
- roles: End Users, Team Leaders
- references: https://learn.microsoft.com/windows/release-health/status-windows-server-2025#3760msgdesc, https://learn.microsoft.com/intune/device-updates/windows/expedite-updates
Delayed Updates
Failure to prepare for the OOB update may result in delayed installations, prolonging the issues users face.
- roles: IT Administrators, System Engineers
- references: https://learn.microsoft.com/graph/windowsupdates-deploy-expedited-update, https://support.microsoft.com/help/5078133
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2026-01-27 | MC prepare | https://learn.microsoft.com/graph/windowsupdates-deploy-expedited-update
https://learn.microsoft.com/intune/device-updates/windows/expedite-updates https://learn.microsoft.com/windows/release-health/status-windows-11-23H2#3764msgdesc https://learn.microsoft.com/windows/release-health/status-windows-11-25h2#2738msgdesc https://learn.microsoft.com/windows/release-health/status-windows-server-2025#3760msgdesc https://support.microsoft.com/help/5078127 https://support.microsoft.com/help/5078129 https://support.microsoft.com/help/5078131 https://support.microsoft.com/help/5078132 https://support.microsoft.com/help/5078133 https://support.microsoft.com/help/5078135 https://support.microsoft.com/help/5078136 https://support.microsoft.com/help/5078167 https://support.microsoft.com/help/5078238 https://support.microsoft.com/help/5078239 | https://learn.microsoft.com/graph/windowsupdates-deploy-expedited-update
https://learn.microsoft.com/intune/device-updates/windows/expedite-updates https://learn.microsoft.com/windows/release-health/status-windows-11-23H2#3764msgdesc https://learn.microsoft.com/windows/release-health/status-windows-11-25h2#2738msgdesc https://learn.microsoft.com/windows/release-health/status-windows-server-2025#3760msgdesc https://support.microsoft.com/help/5078127 https://support.microsoft.com/help/5078129 https://support.microsoft.com/help/5078131 https://support.microsoft.com/help/5078132 https://support.microsoft.com/help/5078133 https://support.microsoft.com/help/5078135 https://support.microsoft.com/help/5078136 https://support.microsoft.com/help/5078167 https://support.microsoft.com/help/5078238 |
| 2026-01-27 | MC IsMajorChange | True | False |
| 2026-01-27 | MC Last Updated | 01/24/2026 23:45:58 | 2026-01-26T19:54:26Z |
| 2026-01-27 | MC Messages | Microsoft released today a resolution for an issue observed after installing the January 2026 Windows security update. This issue may cause applications that open or save files stored in cloud‑backed locations to become unresponsive or display errors. Some installations of Outlook may also become unresponsive and fail to open when PST files are stored in cloud‑backed storage such as OneDrive.
An out-of-band (OOB) update was released today, January 24, 2026, to address this issue. This cumulative update includes all protections and improvements from the January 2026 Windows security update released January 13, 2026, as well as from the OOB update released on January 17, 2026 (which introduced fixes for two known issues: remote desktop connections and hibernation failures). This OOB update is available through Windows Update for Windows 11 devices running the updates released this month. To install it, open Settings > Windows Update, and select Download and install. Note that this update will show up in Windows Update only if you have installed one of the updates released in January that caused this issue. Some devices may install the update automatically. For supported versions of Windows Server and Windows 10, the OOB update is available from the Microsoft Update Catalog. Refer to the KB articles below for detailed information and installation steps. Windows 11, versions 25H2 and 24H2: KB5078127 Windows 11 Enterprise versions 25H2 and 24H2: Hotpatch KB5078167 Windows 11, version 23H2: KB5078132 Windows 10 ESU (22H2) and Windows 10 Enterprise LTSC 2021: KB5078129 Windows Server 2025: KB5078135 Windows Server 2025 Datacenter: Azure Edition: Hotpatch KB5078239 Windows Server, version 23H2: KB5078133 Windows Server 2022: KB5078136 Windows Server 2022 Datacenter: Azure Edition: Hotpatch KB5078238 Windows Server 2019 and Windows 10 Enterprise LTSC 2019: KB5078131 IT administrators using Microsoft Intune or Windows Autopatch should follow the guidance below for installing the OOB update via Windows Update. Expedite Windows quality updates in Microsoft Intune Deploy an expedited quality update using Windows Autopatch | (Updated 1/26 to adjust Windows Server entries and links)
Microsoft released today a resolution for an issue observed after installing the January 2026 Windows security update. This issue may cause applications that open or save files stored in cloud‑backed locations to become unresponsive or display errors. Some installations of Outlook may also become unresponsive and fail to open when PST files are stored in cloud‑backed storage such as OneDrive. An out-of-band (OOB) update was released today, January 24, 2026, to address this issue. This cumulative update includes all protections and improvements from the January 2026 Windows security update released January 13, 2026, as well as from the OOB update released on January 17, 2026 (which introduced fixes for two known issues: remote desktop connections and hibernation failures). This OOB update is available through Windows Update for Windows 11 devices running the updates released this month. To install it, open Settings > Windows Update, and select Download and install. Note that this update will show up in Windows Update only if you have installed one of the updates released in January that caused this issue. Some devices may install the update automatically. For supported versions of Windows Server and Windows 10, the OOB update is available from the Microsoft Update Catalog. Refer to the KB articles below for detailed information and installation steps. Windows 11, versions 25H2 and 24H2: KB5078127 Windows 11 Enterprise versions 25H2 and 24H2: Hotpatch KB5078167 Windows 11, version 23H2: KB5078132 Windows 10 ESU (22H2) and Windows 10 Enterprise LTSC 2021: KB5078129 Windows Server 2025: KB5078135 Windows Server, version 23H2: KB5078133 Windows Server 2022: KB5078136 Windows Server 2022 Datacenter: Azure Edition: Hotpatch KB5078238 Windows Server 2019 and Windows 10 Enterprise LTSC 2019: KB5078131 IT administrators using Microsoft Intune or Windows Autopatch should follow the guidance below for installing the OOB update via Windows Update. Expedite Windows quality updates in Microsoft Intune Deploy an expedited quality update using Windows Autopatch |
| 2026-01-27 | MC Start Time | 01/24/2026 23:45:55 | 2026-01-26T19:54:24Z |
| 2026-01-27 | MC Title | Take Action: Out-of-band update to address cloud‑backed storage application issues | (Updated) Take Action: Out-of-band update to address cloud‑backed storage application issues |
| 2026-01-27 | MC End Time | 01/24/2027 23:45:55 | 2027-01-26T19:54:24Z |
Last updated 2 months ago ago
