check before: 2026-01-15
Product:
Copilot, Copilot Chat, Microsoft 365 Copilot
Platform:
Online, US Instances, World tenant
Status:
Change type:
New feature, User impact
Links:
Details:
Summary:
The Chat History landing page filtering UI will be refreshed by consolidating filters into a single "filter pill" for easier management and clearing. This update, rolling out globally in January 2026, affects all users with no functional changes. No admin action is needed, but communication and documentation updates are recommended.
Details:
[Introduction]
We're refreshing the Chat History landing page filtering experience to make it simpler and more intuitive. This update consolidates filtering options under a single "filter pill," which is a compact UI element that displays all applied filters in one place, making it easier to manage and clear them quickly.
Screenshot: Select the filter pill to view options for filtering by agents or pages.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in mid-January 2026 and expect to complete by late January 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2025-12-20
updated:
2025-12-20
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Interface Confusion
Users may be confused by the new 'filter pill' UI, leading to potential frustration and decreased productivity as they adapt to the change without prior preparation.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/
Increased Support Requests
The lack of communication about the UI change may result in an increase in support requests from users who are unfamiliar with the new filtering system, impacting helpdesk efficiency.
- roles: Helpdesk Staff, IT Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/
Configutation Options**
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explanation for non-techies**
Imagine you're at a buffet with various food stations. Previously, you had to visit each station separately to pick and choose your dishes. Now, imagine the buffet has introduced a new system where you have a single tray that allows you to select and organize all your choices in one place. This makes it easier to see what you have, manage your selections, and clear your tray when you're done.
This is similar to the change happening with the Chat History landing page in Microsoft 365 Copilot. The filtering options, which were previously scattered, are now being consolidated into a single "filter pill." This "filter pill" acts like your buffet tray, allowing you to see all your applied filters in one compact view. It simplifies the process of managing and clearing filters, making the interface cleaner and more intuitive.
The change is purely visual, like rearranging the buffet layout without altering the food itself. The underlying functionality remains the same, so there's no need for any adjustments or actions from administrators. It's a straightforward update that will automatically be available to all users. However, it might be helpful to inform helpdesk staff and users about this new layout to prevent any initial confusion. If your internal documentation includes screenshots of the Chat History page, you might want to update those to reflect the new look.
In summary, this update is about making the user experience smoother and more efficient, much like improving the flow of a buffet line.
** AI generated content. This information must be reviewed before use.
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