MC1200572 – Chat history landing page: Filtering UI refresh (archived)

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check before: 2026-01-15

Product:

Copilot, Copilot Chat, Microsoft 365 Copilot

Platform:

Online, US Instances, World tenant

Status:

Change type:

New feature, User impact

Links:

Details:

Summary:
The Chat History landing page filtering UI will be refreshed by consolidating filters into a single "filter pill" for easier management and clearing. This update, rolling out globally in January 2026, affects all users with no functional changes. No admin action is needed, but communication and documentation updates are recommended.

Details:
[Introduction]
We're refreshing the Chat History landing page filtering experience to make it simpler and more intuitive. This update consolidates filtering options under a single "filter pill," which is a compact UI element that displays all applied filters in one place, making it easier to manage and clear them quickly.
Screenshot: Select the filter pill to view options for filtering by agents or pages.

[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in mid-January 2026 and expect to complete by late January 2026.

Change Category:
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Scope:
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Release Phase:

Created:
2025-12-20

updated:
2025-12-20

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Pictures

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summary for non-techies**

Microsoft 365 Copilot's Chat History landing page is updating its interface by consolidating scattered filtering options into a single "filter pill," simplifying filter management without altering functionality.

Direct effects for Operations**

User Interface Confusion
Users may be confused by the new 'filter pill' UI, leading to potential frustration and decreased productivity as they adapt to the change without prior preparation.
   - roles: End Users, Helpdesk Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/

Increased Support Requests
The lack of communication about the UI change may result in an increase in support requests from users who are unfamiliar with the new filtering system, impacting helpdesk efficiency.
   - roles: Helpdesk Staff, IT Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot-october-2023/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 weeks ago ago

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