check before: 2025-11-15
Product:
Copilot, Entra, Microsoft 365 admin center, Microsoft 365 Copilot, Outlook
Platform:
Android, iOS, mobile, Online, World tenant
Status:
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft 365 Copilot introduces a hands-free, conversational Voice catch-up feature in Outlook mobile to summarize unread emails and perform actions like flagging, archiving, or drafting replies. Rolling out from November 2025, it enhances accessibility and productivity without admin setup, requiring a Copilot license.
Details:
[Introduction]
Stay on top of your inbox with the new Microsoft 365 Copilot voice experience in the Outlook mobile app-simply open Copilot, tap Voice catch-up, and manage your messages through a natural, conversational flow. Copilot starts by summarizing your most recent unread emails and then offers you actions like flagging, pinning, archiving, deleting, or drafting a reply that you can choose to take-all without the hassle of navigating your inbox by hand. You can interrupt or redirect Copilot at any point in the conversation:
Ask Copilot follow-up questions on a specific topic
Read an email thread from start to finish or provide a more detailed summary
Take a triage action for a specific email - flagging, pinning, archiving, or deleting
Draft a reply to an email or email thread, which Copilot will save to your drafts folder
The end result: A new way to manage your Outlook mobile inbox that is conversational, hands-free, and convenient for working on-the-go, and more accessible than ever.
[When this will happen:]
Public Preview (Worldwide): Rollout begins in mid-November 2025 and completes by early February.
General Availability (Worldwide): Rollout begins in early February 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-19
updated:
2025-11-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the new Voice catch-up feature is rolled out without proper user training or communication, users may struggle to utilize the feature effectively, leading to frustration and decreased productivity.
- roles: End Users, Helpdesk Support
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/01/introducing-microsoft-365-copilot-voice-catch-up-in-outlook-mobile/
Increased Support Requests
The introduction of a new feature without adequate preparation may lead to an influx of support requests from users who encounter issues or have questions about the new functionality, overwhelming helpdesk resources.
- roles: Helpdesk Support, IT Operations
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/01/introducing-microsoft-365-copilot-voice-catch-up-in-outlook-mobile/
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
