check before: 2025-11-18
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting November 18th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-19
updated:
2025-11-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
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Direct effects for Operations**
Compatibility Issues
Users may experience compatibility issues with existing documents or applications if the update introduces changes that are not backward compatible.
- roles: End Users, IT Support
- references: https://www.techrepublic.com/article/what-to-know-about-microsoft-365-compatibility-issues/
User Experience Disruption
The update may change the user interface or functionality, leading to confusion and decreased productivity as users adapt to the new features or layout.
- roles: End Users, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2021/01/25/the-impact-of-software-updates-on-user-experience/
Increased Support Tickets
Following the update, there may be a surge in support tickets as users encounter new issues or require assistance with the updated features.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-to-manage-increased-support-tickets-after-software-updates/
Configutation Options**
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Opportunities**
Enhanced User Training Programs
With the rollout of new features in Microsoft 365 Apps, there is an opportunity to enhance user training programs to ensure that employees are well-informed and can leverage new functionalities effectively. This could improve user experience and productivity significantly.
- next-steps: Develop a comprehensive training program that includes workshops, tutorials, and documentation tailored to the new features introduced in the update. Schedule training sessions and gather feedback for continuous improvement.
- roles: Training Coordinator, IT Support Staff, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/10/29/empowering-people-with-new-features-in-microsoft-365/
Automation of Update Management
Implementing automated tools for managing updates to Microsoft 365 Apps can streamline IT operations, reduce administrative overhead, and ensure that all users are on the latest version without manual intervention.
- next-steps: Evaluate and deploy tools such as Microsoft Endpoint Configuration Manager or Intune to automate the update process for Microsoft 365 Apps. Create policies for automatic updates and monitor compliance.
- roles: IT Administrator, System Administrator, Operations Manager
- references: https://techcommunity.microsoft.com/t5/microsoft-endpoint-manager-blog/automating-the-deployment-of-microsoft-365-apps-with-intune/ba-p/2413641
Feedback Mechanism for User Experience
Establishing a feedback mechanism post-update can help gather insights from users about their experience with the new features, enabling continuous improvement and quicker resolution of any issues that arise.
- next-steps: Create a survey or feedback tool integrated within Microsoft 365 Apps to collect user feedback on the update. Analyze the data and implement changes or provide additional support based on user input.
- roles: User Experience Researcher, IT Support Staff, Product Manager
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2020/09/29/introducing-a-new-user-feedback-tool-for-microsoft-365/
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago