check before: 2025-10-30
Product:
Microsoft 365 Apps
Platform:
Online, World tenant
Status:
Change type:
Feature update
Links:
Details:
We've released updates to the following update channel for Microsoft 365 Apps:
Current Channel
[When this will happen:]
We'll be gradually rolling out this update of Microsoft 365 Apps to users on that update channel starting October 30th, 2025 (PST).
Change Category:
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Scope:
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Release Phase:
Created:
2025-10-31
updated:
2025-10-31
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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More Info URL
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summary for non-techies**
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Direct effects for Operations**
Compatibility Issues
Users may experience compatibility issues with existing documents or applications if the update introduces changes that are not backward compatible.
- roles: End Users, IT Support
- references: https://www.techrepublic.com/article/why-software-updates-can-cause-compatibility-issues/
User Experience Disruption
Unexpected changes in user interface or functionality can lead to confusion and decreased productivity among users who are not prepared for the update.
- roles: End Users, Training Coordinators
- references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-impact-of-software-updates-on-user-experience/?sh=5c1c1c5e4b8e
Increased Support Tickets
The update may lead to a spike in support tickets as users encounter new issues or changes they are not familiar with, overwhelming the IT support team.
- roles: IT Support, Help Desk Staff
- references: https://www.zdnet.com/article/how-software-updates-can-increase-support-tickets/
Configutation Options**
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Opportunities**
Enhanced User Training for New Features
With each update to Microsoft 365 Apps, new features and functionalities are introduced. Providing targeted training sessions or resources for users can significantly enhance their ability to leverage these updates effectively, improving overall productivity and user satisfaction.
- next-steps: Develop a training program that aligns with the release schedule of Microsoft 365 updates. Utilize internal resources or external training providers to create engaging content.
- roles: Training Coordinator, IT Support, Department Managers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/10-tips-to-get-the-most-out-of-microsoft-365/
Automated Update Management
Implementing automated update management tools can streamline the process of keeping Microsoft 365 Apps up-to-date across the organization. This reduces manual administrative tasks and ensures all users benefit from the latest features and security updates promptly.
- next-steps: Evaluate and select an automated update management tool that integrates with Microsoft 365. Pilot the tool in a small department before a wider rollout.
- roles: IT Administrator, System Administrator, CIO
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/5-ways-to-automate-your-microsoft-365-updates/ba-p/2332938
Feedback Mechanism for Continuous Improvement
Establishing a feedback mechanism where users can report their experiences and suggestions regarding the new updates can lead to valuable insights. This can help IT prioritize future training, support, and development efforts based on actual user needs.
- next-steps: Create a simple feedback form and distribute it to users after major updates. Analyze the feedback regularly and adjust IT strategies accordingly.
- roles: User Experience Manager, IT Support, Product Manager
- references: https://www.forbes.com/sites/forbestechcouncil/2021/04/08/how-to-create-a-feedback-loop-for-your-organization/?sh=1a4a2a2e1c02
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago ago
